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Top Questions to Ask for Your Air Conditioning Estimate
Posted On: August 1, 2017
Next to your mortgage, your utility bills are among the highest costs of operating a household. Central air condition can make up a large part of your bills, and the older a system is, the less reliable it also becomes.
If you are considering installing or updating your system, it is important that you request an air condition estimate from a trusted HVAC company like Twintech Heating and Cooling.
We will evaluate your needs, install your system correctly, and keep you informed of every stage of the project.
Asking the Right Questions
First of all, you should start researching – read company reviews, ask friends for referrals, and prepare questions for you to ask when you meet with an estimator.
Here are the top questions you should ask:
- What size or capacity system do I need to cool my home? Determining the size of the air conditioning unit you need is an important matter.
- Can the current ductwork be used (if there’s any) and what is the condition of my existing ductwork? You should ask if there are leaks and if the ductwork should be cleaned during the installation.
- Can you provide proof that your business is bonded and insured? You should also have all estimates written along with all of the terms and conditions you discussed.
- Are there new technologies I should consider? There are different options you can choose from such as ductless systems, upgraded accessories you can add, remote-operated or digital thermostats, etc. You can also ask about air conditioning options for home that have a boiler system (no ductwork).
- Is the new system energy-efficient? You can also ask about the SEER rating. You can even ask if you can expect a decrease in your utility bills.
- What brands do you offer and why do you prefer those brands? This also plays a major role. The HVAC expert’s answer to this question can assure you more that you are making the right choice.
- Are there any rebates or tax credits available if I have a new system installed? It is your right to ask for any promotions or offers that can help you save money.
- Do you handle all the necessary approvals and permits with the local authorities? Only trusted HVAC companies will answer this question confidently – make sure you ask this one.
- What are the payment terms? You can ask if the company or the manufacturer offers financing options.
- What guaranteed does your company offer on the installation? This question also covers the guarantee on the unit and if the service contract is available or included.
BONUS: What is the timetable for the installation (start to finish)? You can also inquire if the company will haul away the old unit (if there’s any), and if it is included in your fee. You can also ask if any cleanup is included.
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See What Our Customers Are Saying:
Jul 2, 2017
Very impressed they arrive to quote even though I had forgotten to call them back to confirm date & time. They showed the day before installation to deliver the unit. Returned the next day as promised at 9am. Project was completed in a professional manner. They even fixed a few things that they noticed were not installed correctly, or to code by previous heating & air contractors we had at our residence before. Would recommend this company to everyone!
Jun 29, 2017
Greg removed old oil furnace and oil tank from basement relocated new Napoleon propane furnace to allow duct work to be rerouted to a much more suitable location. Moved air conditioner to the new furnace. Dave recommended two available grants to assist with cost. They kept to their original quoted price which was substantially lower than a competitors for the same furnace and work. They completed the work as stated when stated and left the area clean and tidy. We are very pleased with the outcome.
Jun 28, 2017
Twintech installed a Goodman furnace and ac init. Very professional install, both units are working well.
Jun 28, 2017
We had Grant and Greg Dainty quote to replace our 20 yr old furnace. I have known them for years and have had other jobs done by them ( AC and Pool Htr). The price was very reasonable and the job was completed in one day.
Jun 23, 2017
TwinTech was the right choice. Our consultation with Dave set the tone. Professional and knowledgeable, we even received a follow-up call within hours of our install completion, wow! TwinTech arrived as scheduled to install our A/C unit. Within minutes of arrival Greg noted and explained a few out of code faults on our furnace installed by another company, problems fixed, thanks TwinTech. Greg, Grant and "Subaru" Pete were meticulous start to finish. Highly recommended!
Jun 13, 2017
Twintech replaced our aging +20 yrs old Furnace & AC with the variable high efficiency Napoleon Furnace matched with the Goodman AC. Sales guy ,Dave was great, gave a no pressure estimate, explained about the Government Rebate program which they took care of completely including arranging the home energy audit. On the scheduled day Greg and his team arrived on time, did a great job and completed the same day , extremely professional and courteous, cleaned up everything , tested the system, Greg took his time to explain the setup. Very impressed with the Napoleon Furnace 9600 which did a great job in maintaining a comfortable temperature last winter and now with the hot weather the Goodman AC cooled the house in much less time than the old AC unit could ever. From start to finish Twintech were great and have no hesitation in recommending them 100%.
Jun 13, 2017
The Twintech team did an excellent job installing our new Goodman air conditioner. They were polite and professional. Greg was knowledgeable and clearly experienced. Thank you Twintech for bringing our cooling system up to current regulations. Job well done!
Jun 11, 2017
Dave from TwinTech was very knowledgeable, professional and thorough in the buying process. He helped us to identify the best furnace for our home and our budget. When we needed a new filter a year later and seemed to have a problem finding the right one, I called Dave up and he delivered a filter to me the next day! The cost was on par with other retailers, but it was this unexpected personal service that really was impressive. The furnace? Works like a charm.
May 27, 2017
Imagine, it's 5 minutes after the midnight countdown New Year's eve and the furnace quits. We called TwinTech fully expecting to leave a message and actually spoke with Greg, one of the owners! We had an immediate repair early the next morning & a new furnace within the week. We have entrusted TwinTech with all our home HVAC service needs for over 6 years. That's why this week with an opportunity to purchase a new BBQ, we called them 1st to see about a gas line install. It's chicken on the grill tonight! They are efficient, reliable, honest, hard working, and -- attentive is an understatement.
Jan 19, 2016
Wonderful customer service, starting from the job quote (Dave), to the clean install, to the follow-up. Twintech is a small company which installed my Napoleon furnace, A/C, John Wood tank, and ran the line for my gas dryer. The installation was completed as promised in one day. The work area was kept very clean, and they even took care of my old rental tank. The professionalism and wonderful customer service is second to none. They completed all of my rebate paperwork, and now I'm getting $2000 back! You will not be disappointed if you hire this company for your project.
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