Durham Region Air Conditioning Repair, Service and Installation
The flashing LEDs on your furnace will correspond to a specific fault code that is shown here on their diagnostic chart.
Each of the following status codes is a two digit number with the first digit determined by number of flashes of the YELLOW L.E.D. and the second digit determined by number of flashes of the GREEN L.E.D.
If status code recall is needed, do not remove power or blower door. Briefly remove and then reconnect one main limit wire to display stored status code.
To initiate the component test sequence, shut OFF the room thermostat or disconnect the "R" thermostat lead. Briefly short the TEST terminal to the "COM24V" terminal. Status LED will flash code and then turn ON the inducer motor. The inducer motor will run for the entire component test. The hot surface ignitor, blower motor-heat speed and blower motor-cool speed will be turned ON for 10-15 seconds each. Gas Valve and humidifier will not be turned on.
CODE: CONTINUOUS OFF
RESULT: Check for 115VAC at L1 and L2, and 24VAC at SEC-1 and SEC-2
RESULT: Check for 115VAC at L1 and L2, and 24VAC at SEC-1 and SEC-2
CODE: CONTINUOUS ON
RESULT: Control has 24VAC power
RESULT: Control has 24VAC power
CODE: RAPID FLASHING
RESULT: Line voltage (115VAC) polarity reversed.
FIX: If twinned, refer to twinning kit instructions.
RESULT: Line voltage (115VAC) polarity reversed.
FIX: If twinned, refer to twinning kit instructions.
CODE: 1-1
RESULT: NO PREVIOUS CODE
FIX: Stored status codes are erased when power (115VAC or 24VAC) to control is interrupted or 48 hours after each fault is cleared.
RESULT: NO PREVIOUS CODE
FIX: Stored status codes are erased when power (115VAC or 24VAC) to control is interrupted or 48 hours after each fault is cleared.
CODE: 1-2
RESULT: BLOWER ON AFTER POWER UP (115VAC or 24VAC)
FIX: Blower runs for 90 seconds, if unit is powered up during a call for heat (R-W closed)
RESULT: BLOWER ON AFTER POWER UP (115VAC or 24VAC)
FIX: Blower runs for 90 seconds, if unit is powered up during a call for heat (R-W closed)
CODE: 1-3
RESULT: LIMIT OR FLAME ROLL-OUT SWITCH LOCKOUT
FIX: Control will auto reset after 3 hours. Reset switch or replace fuse link.
RESULT: LIMIT OR FLAME ROLL-OUT SWITCH LOCKOUT
FIX: Control will auto reset after 3 hours. Reset switch or replace fuse link.
CODE: 1-4
RESULT: IGNITION LOCKOUT- Control will auto-reset after three hours.
RESULT: IGNITION LOCKOUT- Control will auto-reset after three hours.
CODE: 2-1
RESULT: GAS HEATINGING LOCKOUT
FIX: Control will NOT auto reset. Check for: *Mis-wired gas valve *Defective control (Valve relay)
RESULT: GAS HEATINGING LOCKOUT
FIX: Control will NOT auto reset. Check for: *Mis-wired gas valve *Defective control (Valve relay)
CODE: 2-2
RESULT: ABNORMAL FLAME-PROVING SIGNAL
FIX: Flame is proved while gas valve is de-energized. Inducer will run until fault is cleared. Check for: *Leaky gas valve *Stuck open gas valve
RESULT: ABNORMAL FLAME-PROVING SIGNAL
FIX: Flame is proved while gas valve is de-energized. Inducer will run until fault is cleared. Check for: *Leaky gas valve *Stuck open gas valve
CODE: 2-3
RESULT: PRESSURE SWITCH DID NOT OPEN
FIX: Check for: * Obstructed pressure switch *Pressure switch stuck.
RESULT: PRESSURE SWITCH DID NOT OPEN
FIX: Check for: * Obstructed pressure switch *Pressure switch stuck.
CODE: 2-4
RESULT: SECONDARY VOLTAGE FUSE IS OPEN
FIX: Check for: *Short circuit in secondary voltage (24VAC) wiring.
RESULT: SECONDARY VOLTAGE FUSE IS OPEN
FIX: Check for: *Short circuit in secondary voltage (24VAC) wiring.
CODE: 3-1
RESULT: PRESSURE, DRAFT SAFEGUARD, AUX-LIMIT SWITCH (when used*) OR BLOCKED VENT SWITCH (when used) DID NOT CLOSE OR REOPENED (DOWNFLOW ONLY)
FIX: If open longer than five minutes, inducer shuts off for 15 minutes before retry. Check for: - Proper vent sizing - Defective inducer motor - Low inducer voltage (115VAC) - Defective blower motor or capacitor - Restricted vent - Excessive wind - Defective pressure switch - Inadequate combustion air supply - Disconnected or obstructed pressure tubing If it opens after trial for ignition period, blower will come on for 90 second recycle delay,
RESULT: PRESSURE, DRAFT SAFEGUARD, AUX-LIMIT SWITCH (when used*) OR BLOCKED VENT SWITCH (when used) DID NOT CLOSE OR REOPENED (DOWNFLOW ONLY)
FIX: If open longer than five minutes, inducer shuts off for 15 minutes before retry. Check for: - Proper vent sizing - Defective inducer motor - Low inducer voltage (115VAC) - Defective blower motor or capacitor - Restricted vent - Excessive wind - Defective pressure switch - Inadequate combustion air supply - Disconnected or obstructed pressure tubing If it opens after trial for ignition period, blower will come on for 90 second recycle delay,
CODE: 3-3
RESULT: LIMIT OR FLAME ROLL-OUT SWITCH IS OPEN
FIX: If open longer than 3 minutes, code changes to lockout #13. Flame roll-out switch requires manual reset. Check for: - Defective blower motor or capacitor - Dirty filter or restricted duct system - Loose blower wheel - Defective switch or connections - Inadequate combustion air supply (Flame roll-out switch or fuse link open) - Open Flame Roll-out Switch or fuse link. Manual reset or replace.
RESULT: LIMIT OR FLAME ROLL-OUT SWITCH IS OPEN
FIX: If open longer than 3 minutes, code changes to lockout #13. Flame roll-out switch requires manual reset. Check for: - Defective blower motor or capacitor - Dirty filter or restricted duct system - Loose blower wheel - Defective switch or connections - Inadequate combustion air supply (Flame roll-out switch or fuse link open) - Open Flame Roll-out Switch or fuse link. Manual reset or replace.
CODE: 3-4
RESULT: IGNITION PROVING FAILURE
FIX: Control will try three more times before lockout #14 occurs. If flame signal lost during blower on-delay period, blower will come on for 90 second recycle delay. Check for: - Control ground continuity - Flame sensor must not be grounded - Oxide buildup on flame sensor (clean with fine steel wool) - Proper flame sense microamps (.5 microamps D.C. min., 4.0 - 6.0 nominal). - Gas valve defective or gas valve turned off - Manual valve shut-off - Defective Hot Surface Ignitor - Low inlet gas pressure - Inadequate flame carryover or rough ignition - Green wire MUST be connected to furnace sheet metal.
RESULT: IGNITION PROVING FAILURE
FIX: Control will try three more times before lockout #14 occurs. If flame signal lost during blower on-delay period, blower will come on for 90 second recycle delay. Check for: - Control ground continuity - Flame sensor must not be grounded - Oxide buildup on flame sensor (clean with fine steel wool) - Proper flame sense microamps (.5 microamps D.C. min., 4.0 - 6.0 nominal). - Gas valve defective or gas valve turned off - Manual valve shut-off - Defective Hot Surface Ignitor - Low inlet gas pressure - Inadequate flame carryover or rough ignition - Green wire MUST be connected to furnace sheet metal.
See What Our Customers Are Saying:
May 16, 2021
The work was done quickly and professionally. Workers were really polite and easy to work with.
Product works great!
May 16, 2021
Furnace broke down on a Wednesday, shopped around for prices and Friday Twintechs name came up from a referral from my wife's work. Called Dave 11 am, he came over around 1 pm. Gave me a very good price, I accepted. The guys were there two hours later to take the old furnace out and install the new one. All finished by 6:30pm. Finally heat.
They were very pleasant and helpful. As a result we are doing our A/C later this year with this company.
May 16, 2021
After some extensive research, we settled on Twintech for our new furnace. The service - from Dave's initial visit - through to the installation was absolutely fantastic.
Dave was super-patient with our many questions, did not try to "up-sell" us into buying things we don't need, knowledgeable, friendly and all-around an excellent Advisor.
I've forgotten the names of the installers but they were superb as well. They showed up on-time, did all the work with no mess or intrusion, removed the old furnace and installed the new one in one day; all with no impacts to our day-to-day life.
I cannot recommend Twintech enough, especially over any of 'bigger guys' who tried to sell us a bunch of thing we don't need. Twintech were fantastic and my wife and I are very pleased with our purchase.
May 16, 2021
From the minute I met Dave and discussed my new furnace needs I knew I was in good hands. He was patient, knowledgeable and very professional through the quotation process.
Grant and Greg did an outstanding job on the install. They did a great job of explaining the defects with my old furnace. The quality of the installation was excellent and the attention to detail was on another level. The old adage You get what you pay for couldnt be more true as I feel I received great value, skilled expertise and high quality customer service. I highly recommend Twintech for all your heating and cooling needs.
May 16, 2021
Glad to have found a not-too-big local firm that provided the needed expertise, quality workmanship, and competitive pricing as well. In and out in one day, removed the old units, did a nice job installing all of the new units, and left no debris. Even have a service contract that far outshined the big company offerings. Would definitely recommend them.
May 16, 2021
Appreciated a quick response to my request. Dave and Greg were very professional and made the experience seamless.
Feb 1, 2021
Very professional through the entire process. Installation and removel was done on a sloppy winter day, they put down runners on the floors and stairs and when they left, there wasn;t any sign of someone being in our house. Furnace works great as promised.
Feb 1, 2021
Dave was very pleasant to deal with and Twintech responded quickly when our furnace needed to be replaced ASAP. Installation was done on time and the crew were neat and tidy. We now have a great furnace that suits the needs of our family.
Feb 1, 2021
When your furnace kicks in over the holidays and you're not sure where to turn.. I'm so thankful that this company returned my phone call. I appreciated their transparency and clarity which allowed me to make an informed decision. With various quotes thrown at you, it can be difficult to make the right decision and trust the solutions offered by different companies. TwinTech spoke the truth and delivered on their word. Neat, timely and clean service; the peace of mind I needed during a very cold holiday season. I highly recommend them!
Feb 1, 2021
Pulling a old unit out and installing a modern heating system! Required drilling holes in the wall for the newer pipes. We went from 70% (I am willing to bet it was far less due to lack of maintenance and just old) to 96% newer . It now feels warmer and more pressure and we use to run extra heaters and feel as though they are not necessary!