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Durham Region Air Conditioning Repair, Service and Installation

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If you're looking for help fixing your Heil furnace, look no further! Our comprehensive Heil furnace repair guide will explain common issues, provide troubleshooting tips, and show you how to read your model's error codes..


CODE: Heartbeat.
RESULT: Control has 24 VAC power.

CODE: 2 Flashes.
RESULT: Pressure switch did not open, check for obstructed pressure tubing.

CODE: 3 Flashes.
RESULT: Pressure switch did not close, or re-opened- Check for: excessive wind, proper vent size, defective inducer motor, low inducer voltage, defective pressure switch, inadequate combustion air supply, disconnected or obstructed pressure tubing, low inlet gas pressure, restricted vent, condensate clogged.

CODE: 4 Flashes.
RESULT: Limit circuit fault-a limit or flame rollout is open. Check for: restricted vent, proper vent sizing, loose blower wheel, excessive wind, dirty filter, defective blower motor, defective switch or connections, inadequate combustion air supply.

CODE: 5 Flashes.
RESULT: Abnormal flame proving signal-Flame is proved while gas valve is de-energized. Check for: leaky gas valve, stuck open gas valve.

CODE: 6 Flashes.
RESULT: Failure to ignite or flame sense lost while running. Check for: Flame sensor must not be grounded, low inlet gas pressure, oxide buildup on flame sensor, Manual valve shut off, proper flame sense microamps, gas valve defective or gas valve turned off, defective hot surface igniter, control ground continuity, Inadequate flame carryover or rough ignition, green/yellow wire MUST be connected to furnace sheet metal.

CODE: 7 Flashes.
RESULT: Limit circuit lockout- Lockout occurs if the limit or flame rollout is open longer than 3 minutes. Control will auto reset after 3 hours. Refer to #4.

CODE: 8 Flashes.
RESULT: Gas heating lockout-Control will NOT auto reset. Check for: mis-wired gas valve, defective control valve.

CODE: 10 Flashes.
RESULT: Polarity-Line voltage, polarity reversed. If twinned, refer to twinning kit instructions.

CODE: 1 + 2 Flashes.
RESULT: Blower on after power up- Blower runs for 90 seconds, if unit is powered up during a call for heat (R-W closed) or (R-W) opens during blower on delay.

CODE: 6 + 1 Flashes.
RESULT: Ignition lockout- Control will auto-reset after 3 hours. Refer to #6.

CODE: LED Off.
RESULT: Secondary voltage fuse is open- Check for: door switch not closed, 115VAC at L1 and neutral, 24VAC RED and COM BLUE, 24V Fuse 3A, short circuit in secondary voltage (24VAC wiring).

CODE: LED On.
RESULT: Control circuitry lockout- Auto-reset after one hour.

CODE: LED SOLID.
RESULT: Gas valve relay stuck open- Flame sense circuit failure, software check error, reset power to clear lockout, replace control if status code repeats.


See What Our Customers Are Saying:

by Ian, Toronto on Twintech Heating and Cooling

The term excellent or incredible does not seem high enough praise for the Twintech Heating and cooling company that recently replaced our 15 year old furnace. To start with, the response from Dave at Twintech to our original pricing request was the quickest and most professional of the 5 prices we received which included two of the primary natural gas providers. The Twintech pricing was the most competitive by a considerable margin.
We had Dave visit our home to confirm all pricing which he did and scheduled us for next day installation which was not offered my the majority of the other providers.
The installation; the team arrived on time and provided coverings to all of the hardwood flooring and stairs and proceeded with the removal and reinstallation of the new furnace, the workers predicated six hours and were completed in five hours. I have to mention how courteous and polite the workers were each time we interacted with them from start to finish.
The final result was amazing, all materials were cleaned up and removed from the house and the workmanship very impressive.
One feature that really stood out for me which shows a high level of professionalism was that we had various condensation hoses from the furnace , humidifier and an air filtration unit meeting at the one drain, the installation crew ran PVC tubing including elbows along two sides of the furnace to guide the hoses into one PVC tube at the drain, it looks great!
When the install was completed and tested the Twintech technician guided us through the features and recommendation's for care of the new furnace.
We highly recommend Twintech to anyone for the outstanding service provided to us.

by Stephen, Pickering on Twintech Heating and Cooling

I didn't hesitate to call Twintech in for a 2nd time as they did an outstanding job installing my new furnace last year. This time my 18 year old air conditioner was on its last legs. Greg and the team are top notch, highly skilled technicians. The job was executed in a timely and professional manner. Greg was extremely thorough and went the extra mile to make sure everything was operating efficiently. Lastly, Dave is a true gentleman and really made the customer experience pleasurable and worry free. Always remember that good work ain't cheap and cheap work ain't good.

by Derek, Whitby on Twintech Heating and Cooling

It's so hard to find solid companies these days, but I was very pleased to find one in Twintech. Greg and his crew were very clean, respectful and professional. We were most impressed at how all the things they said they would do, were done. Sounds strange, but usually when a contractor comes to your home they say they will take care of this and that, make sure this is done, etc but when the work starts you have to constantly remind them of your previous discussions. Greg ensured every item he said he would do was done, no reminders required. The work was done right, at a fair price and on time. We will be sure to call them when our A/C unit dies (fingers crossed that's not going to happen too soon :) )

by Patrick, Toronto on Twintech Heating and Cooling

Replaced our aging hot water tank with a tankless system. Excellent work, fast efficient and clean.

Walked us through the new system and recommended maintenance schedule.

This is our second time working with TwinTech and we are very happy with the quality of their work and professionalism.

by Troy, Toronto on Twintech Heating and Cooling

Efficient work and great follow up by the team at Twin Tech. Great product and communication.

by Peter, Pickering on Twintech Heating and Cooling

On coldest night of the year our furnace quit. At 8:40 in the morning Greg arrived and gave us a diagnosis and a recommendation. By 2:30 we had a new furnace and were warm again. Great company. Great customer service. Good reasonable price.

Peter, Pickering

by New Furnace Installed on Twintech Heating and Cooling

Twin tech team was very efficient and prompt. They provided a quote within hours of request and got the job done on time. No disruption to home function. We would highly recommend this team. Job well done.

by John from Toronto on Twintech Heating and Cooling

Our furnace bit the dust, and Twintech came out to troubleshoot and diagnose the problem within a couple of hours. Mitch was super helpful, patient, and answered all of our questions. When we decided to get the furnace replaced, the crew was over first thing the next morning and did a fantastic job. Not only did they complete the job in a few hours, but they cleaned up and respected our house as they went, and answered all of our follow-up questions. I've used Twintech for our HVAC needs in the past and will continue to do so. I'd recommend them to anyone, and it feels good to support a local, family-owned business.

by Ryan k on Twintech Heating and Cooling

Dave and the Twintech team were fabulous from day 1 and helped us through the process to identifying a new furnace and AC unit. This was our first time through this process and Dave did a thorough job explaining all the components and was very patience answering all our questions. Dave provided great insights and fair pricing.

The Twintech team did an awesome installation. Very clean and efficient. I would highly recommended their service.

by Louise in Scarborough on Twintech Heating and Cooling

We had a new Amana furnace installed by Twintech and we were very pleased with the installation. It is nice to have a warm house again.