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How Do You Choose an HVAC Technician?
Posted On: November 22, 2019
An HVAC technician is there to help when something goes wrong with your heating or cooling unit. These skilled workers are hired to come to your house, inspect the unit, and do what they can to make your home comfortable again. But how do you choose the right HVAC technician for the job? What skills should you look for before hiring them to install or fix your furnace or air conditioner?
An HVAC technician must have years of knowledge and experience with HVAC systems and units. They should be familiar with ductwork, how to properly install gas lines, various ventilation methods and control systems. The more experienced the technician, the more qualified they are to do their job.
Like anyone who works in the service industry, an HVAC technician must be good with customers. Maintaining good relationships and keeping customers happy is one of the most important qualities an HVAC technician can have. This means that customers will more than likely ask for the same technician when another issue arises. A good HVAC technician is capable of building strong relationships with their customers, as well as always being timely for appointments.
Safety is always a priority when it comes to fixing our maintaining your HVAC unit. This is why hiring a technician who follows all safety protocols is a must. A good HVAC technician will know the rules and regulations set out by the Occupational Health and Safety Act, as well as environmental laws.
Additionally, problem-solving abilities are a must for technicians in this industry. Hire a technician who can evaluate the issue quickly and efficiently, and work out a solution that is best suited for the job.
Finally, hire an HVAC technician who keeps up with the times and continues to expand their skillset. A technician who is always willing to learn new skills is a trusted one because rules, regulations, and safety standards are always changing.
Twintech Heating & Cooling has been in the business for over 30 years. Our HVAC technicians are reliable, knowledgeable, and experienced, so you know you can count on us the next time something goes wrong with your heating or cooling unit. Visit our website or give us a call at 1-844-894-6832 to make an appointment with one of our skilled HVAC technicians.
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See What Our Customers Are Saying:
Aug 8, 2025
We are very happy to recommend this company to everyone. Our furnace broke down on Sunday morning. We phoned them and before noon Grant the owner showed up. He worked on the furnace for about a hour not wanting to give up to fix the problem. The furnace was 17 years old. I was the one talking about replacing it. End result was the next day it was all done. On the Sunday Bob came over with heaters to warm up the house. We decided to replace the water heater at the same time. Thanks Grant for the excellent work. Thumbs up.
Aug 8, 2025
Right on time. Explained how to work the HRV in a different way so the house would not be so dry. Changed my whole house water filter for me as well. Friendly, helpful, caring service!
Feb 18, 2025
Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.
Feb 18, 2025
We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!
Feb 18, 2025
TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!
Feb 18, 2025
Amazing experience with TwinTech Heating & Cooling! Their team was professional, knowledgeable, and efficient from start to finish. They installed my new furnace quickly and left everything spotless. The technicians took the time to explain everything and made sure I was comfortable with the system before they left. Great customer service and fair pricing. I highly recommend them for anyone needing HVAC services!
Feb 18, 2025
Great experience all around. Bob was sharp and easy to talk to, and Greg handled the installation perfectly. Would hire them again in a heartbeat.
Aug 17, 2024
I returned from vacation to find my AC unit on the Fritz. After calling way too many places I connected with TwinTech. Ive used the company in the past for my furnace so I was happy when I recognized Greg at my front door. Hes great and the service is always top notch. Id highly recommend using twintech for honest, superior service in the Durham region. Thanks!
Aug 13, 2024
I called Twin Tech when my air conditioning stopped working. Greg came over to diagnose the issue - the same day. He was able to diagnose the issue and resolve it quite quickly. Although it was a quick fix, Greg was very thorough in explaining the issue and provided great advice. Not to mention, I felt very comfortable having Greg in my home - which I consider very important when hiring a service provider. Twin Tech will be my go-to from now on. Thank you!!
Aug 12, 2024
Just hired TwinTech Heating & Cooling to do an A/C Unit removal & reinstall to allow for landscaping access on the side of my house, and they were wonderful!
Bob, Greg & Mitch make a great team! Quick appointment times, super knowledgeable, expert troubleshooting capabilities & very customer service oriented.
I would highly recommend them for all of your HVAC needs! Great job guys!!
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