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Quick Troubleshooting Guide for Furnace Issues

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Quick Troubleshooting Guide for Furnace Issues

Posted On: December 9, 2024

Quick Troubleshooting Guide for Furnace Issues

A malfunctioning furnace can be a major inconvenience, especially during colder months. Below is a simple guide to help identify and potentially resolve common furnace issues before calling a professional.



1. Furnace Won’t Turn On

  • Check the Thermostat: Ensure it’s set to “Heat” and the temperature is set higher than the room temperature.
  • Power Supply: Verify that the furnace is receiving power. Check the circuit breaker and reset it if necessary.
  • Pilot Light or Ignition System: For older models, ensure the pilot light is lit. Modern furnaces might have electronic ignitions, which may need resetting.

2. Weak or No Airflow

  • Check the Air Filter: A clogged filter can restrict airflow. Replace the filter if it’s dirty.
  • Inspect the Blower Motor: Ensure the blower motor is functioning. Listen for unusual sounds or inspect the belt for damage.
  • Blocked Vents: Make sure all supply and return vents are open and unobstructed.

3. Furnace Blowing Cold Air

  • Thermostat Setting: Double-check that the thermostat is set to “Auto” and not “Fan.”
  • Pilot Light or Ignition Issue: If the pilot light is out, relight it following the manufacturer’s instructions.
  • Gas Supply: Ensure the gas valve is open and the supply is uninterrupted.

4. Frequent Cycling (Turns On and Off Repeatedly)

  • Dirty Air Filter: Replace if clogged.
  • Thermostat Placement: Ensure the thermostat is not placed near a heat source, as this can cause incorrect temperature readings.
  • Overheating: A clogged filter or dirty blower wheel might cause the system to overheat and shut down as a safety precaution.

5. Strange Noises

  • Rattling: Check for loose panels or screws and tighten them.
  • Squealing: This might indicate a worn-out blower belt or motor bearings needing lubrication or replacement.
  • Banging: Could signal a delayed ignition or ductwork expansion; consider professional inspection.

6. Furnace Leaking Water

  • Condensate Line Blockage: Ensure the condensate drain line is clear and unclog it if necessary.
  • Clogged Drain Pan: Check and empty the drain pan if it’s full.
  • Condensing Furnace Issues: Inspect the exhaust vent or condensate pump for malfunctions.

7. Furnace Not Producing Enough Heat

  • Thermostat Calibration: Ensure the thermostat is accurate and functioning correctly.
  • Dirty Burner or Heat Exchanger: Clean these components carefully or schedule professional maintenance.
  • Ductwork Issues: Check for leaks or blockages in the duct system.

When to Call a Professional

If troubleshooting doesn’t resolve the issue or if you notice signs of a more serious problem (e.g., gas smells, persistent leaks, or electrical issues), contact a certified HVAC technician immediately.


Regular maintenance and timely filter replacements can prevent many of these common issues!



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See What Our Customers Are Saying:

by Trevor Owens on Twintech Heating and Cooling

I returned from vacation to find my AC unit on the Fritz. After calling way too many places I connected with TwinTech. I’ve used the company in the past for my furnace so I was happy when I recognized Greg at my front door. He’s great and the service is always top notch. I’d highly recommend using twintech for honest, superior service in the Durham region. Thanks!

by Nicole Alain on Twintech Heating and Cooling

I called Twin Tech when my air conditioning stopped working. Greg came over to diagnose the issue - the same day. He was able to diagnose the issue and resolve it quite quickly. Although it was a quick fix, Greg was very thorough in explaining the issue and provided great advice. Not to mention, I felt very comfortable having Greg in my home - which I consider very important when hiring a service provider. Twin Tech will be my go-to from now on. Thank you!!

by Courtney Parkes on Twintech Heating and Cooling

Just hired TwinTech Heating & Cooling to do an A/C Unit removal & reinstall to allow for landscaping access on the side of my house, and they were wonderful!
Bob, Greg & Mitch make a great team! Quick appointment times, super knowledgeable, expert troubleshooting capabilities & very customer service oriented.
I would highly recommend them for all of your HVAC needs! Great job guys!!

by Jacqueline Graham on Twintech Heating and Cooling

Twintech Heating & Cooling installed my furnace in 2022 and in fall of 2023 installed my Panasonic Heat Pump. Greg and Mitch did a great job. Helped me through the rebate process. Super happy with the Heat Pump. Only used my furnace 5 times this winter. Energy bills lower, carbon emissions lower.Thank you Twintech. I recommend highly!

by Bill Grainger on Twintech Heating and Cooling

Just had a new furnace installed by Twintech. I can’t express how great these guys are at what they do. From the sales to installation they were professional all the way. Very reasonable pricing and courteous during the installation and willing to answer any questions I had. Highly recommended !!!

by Colin Vernon on Twintech Heating and Cooling

They've cleaned my furnace a couple of times and mentioned that the hot water tank standards were going to change soon so I decided to change mine out.

There were a few challenges during the process but the installers handled the problems without missing a stride! I now have really hot water again!

by Heidi B on Twintech Heating and Cooling

Highly recommend Twintech Heating company, we got honest and detailed information on what was needed to replace and install a new gas furnace. Bob and Greg made us feel comfortable withe process through their thorough explanation and knowledge of the right furnace for our needs. The professionalism and courteous friendly attitude towards the customer is what we liked the most as they treated us like family. So happy with our decision and new furnace we will be looking into get our rental water heater replaced and installed by Twintech team. We feel better having their knowledge on our side and will only trust them with any further maintenance of furnace.

by Kirushanth Rasiah on Twintech Heating and Cooling

Customer service and knowledge is priority in this industry, and Twintech has it. I've dealt with their team for maintenance and a furnace replacement. They're accommodating and make great recommendations, and came through at a great price over the big guys in the industry. They'll be my next call when I need service or maintenance.

by Leonard Glass on Twintech Heating and Cooling

I decided that the noises and age of the existing furnace which was old and not very efficient to replace it. Gave Greg a call and Grant and Greg got to work on it. Because of supply issues with the current heating type that would be an easier install Greg convinced me to change the location of the system and it would provide me better service for heat and efficiency. I had skeptical but went ahead anyway putting trust in Greg And Grant. Greg, Grant and Mitch came through and in 2 days had completely relocated my heating and A/C system. I can honestly say Greg was right my old house has been warmer and more evenly heated as it ever was. For anyone reading this rather long winded review can take my word for it, Twin Tech can take care of your needs.

by Nicole Alain on Twintech Heating and Cooling

I called Twin Tech when my air conditioning stopped working. Greg came over to diagnose the issue - the same day. He was able to diagnose the issue and resolve it quite quickly. Although it was a quick fix, Greg was very thorough in explaining the issue and provided great advice. Not to mention, I felt very comfortable having Greg in my home - which I consider very important when hiring a service provider. Twin Tech will be my go-to from now on. Thank you!!

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See What Our Customers Are Saying:

by Trevor Owens on Twintech Heating and Cooling

I returned from vacation to find my AC unit on the Fritz. After calling way too many places I connected with TwinTech. I’ve used the company in the past for my furnace so I was happy when I recognized Greg at my front door. He’s great and the service is always top notch. I’d highly recommend using twintech for honest, superior service in the Durham region. Thanks!

by Nicole Alain on Twintech Heating and Cooling

I called Twin Tech when my air conditioning stopped working. Greg came over to diagnose the issue - the same day. He was able to diagnose the issue and resolve it quite quickly. Although it was a quick fix, Greg was very thorough in explaining the issue and provided great advice. Not to mention, I felt very comfortable having Greg in my home - which I consider very important when hiring a service provider. Twin Tech will be my go-to from now on. Thank you!!

by Courtney Parkes on Twintech Heating and Cooling

Just hired TwinTech Heating & Cooling to do an A/C Unit removal & reinstall to allow for landscaping access on the side of my house, and they were wonderful!
Bob, Greg & Mitch make a great team! Quick appointment times, super knowledgeable, expert troubleshooting capabilities & very customer service oriented.
I would highly recommend them for all of your HVAC needs! Great job guys!!

by Jacqueline Graham on Twintech Heating and Cooling

Twintech Heating & Cooling installed my furnace in 2022 and in fall of 2023 installed my Panasonic Heat Pump. Greg and Mitch did a great job. Helped me through the rebate process. Super happy with the Heat Pump. Only used my furnace 5 times this winter. Energy bills lower, carbon emissions lower.Thank you Twintech. I recommend highly!

by Bill Grainger on Twintech Heating and Cooling

Just had a new furnace installed by Twintech. I can’t express how great these guys are at what they do. From the sales to installation they were professional all the way. Very reasonable pricing and courteous during the installation and willing to answer any questions I had. Highly recommended !!!

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