$49 / month O.A.C Including Install
$49 / month O.A.C Including Install

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Durham Region Air Conditioning Repair, Service and Installation

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In some cases air conditioning system repair can be rather complicated for an average user. However, some of the typical problems are not that serious and don't require much more than basic skills. Even if you don't feel like troubleshooting your Rheem air conditioner on your own, you may use the check list below to gain a better understanding of the issue and not let a service company take advantage of you.


rheem A/C error codes

CODE: 0- Standby.
RESULT: No command for unit operation.
FIX: Normal operation.

CODE: c - First Stage Cooling.
RESULT: Unit has received a command for first stage cooling.
FIX: Normal operation.

CODE: c Flashing.
RESULT: Anti-short cycle timer (3 minutes) or Minimum run timer (30 seconds) active.
FIX: The unit has received a command for first stage cooling during an active anti-short cycle timer or minimum run timer. Wait until unit timer has expired or press the TEST button to defeat short cycle delay..

CODE: C - Second Stage Cooling.
RESULT: Unit has received a command for second stage cooling.
FIX: Normal operation.

CODE: C Flashing.
RESULT: Anti-short cycle timer (3 minutes) or Minimum run timer (30 seconds) active.
FIX: The unit has received a command for second stage cooling during an active anti-short cycle timer or minimum run timer. Wait unit timer has expired or press the TEST button to defeat short cycle delay.

CODE: h - First Stage Heat Pump.
RESULT: Unit has received a command for first stage heat pump.
FIX: Normal operation.

CODE: h Flashing.
RESULT: Anti-short cycle timer (3 minutes) or Minimum run timer (30 seconds) action.
FIX: The unit has received a command for first stage heat pump during an active anti-short cycle timer or minimum run time. Wait unit timer has expired or press the TEST button to defeat short cycle delay.

CODE: H - Second Stage Heat Pum.
RESULT: Unit has received a command for second stage heat pump.
FIX: Normal operation.

CODE: H Flashing.
RESULT: Anti-short cycle timer (3 minutes) or Minimum run timer (30 seconds) active.
FIX: The unit has received a command for second stage heat pump during an active anti-short cycle timer or minimum run timer. Wait unit timer has expired or press the TEST button to defeat short cycle delay.

CODE: d - Defrost Active.
RESULT: The unit is undergoing a defrost cycle.
FIX: Normal operation.

CODE: t - Test Mod.
RESULT: Test Mod.
FIX: The ICC is in TEST mode.

CODE: P - Protector Trip.
RESULT: A command for compressor operation is present but no current is measured to the compressor.
FIX: Motor protector open.

CODE: 01 - Long Run Time (Compressor).
RESULT: The compressor has continuously run for more than 18 hours in the cooling mode.
FIX: Low refrigerant charge. Air ducts have substantial leakage. Dirty indoor air filter. Dirty outdoor coil.

CODE: 02 - High Pressure.
RESULT: Compressor limit has opened four (4) times within a call for operation.
FIX: Outdoor coil is dirty (cooling mode). Outdoor fan is not running (cooling mode). Dirty indoor coil or filter (heating mode). Indoor blower is not running (heating mode). Liquid line restriction. Excessive refrigerant charge.

CODE: 03 - Short Cycling.
RESULT: ICC detects the run time for the past four (4) compressor or cycles is less than three (3) minutes each .
FIX: Check thermostat wire connection. Check thermostat location in zone..

CODE: L4 - Locked Rotor.
RESULT: The ICC detects four (4) consecutive protector trips have occurred and the average run time for each trip is less than 15 seconds.
FIX: Bad run capacitor. Low line voltage. Excessive refrigerant in compressor. Seized bearings in compressor.

CODE: 05 - Open circuit (Compressor Will not Run).
RESULT: The ICC has had a protector trip for longer than 4 hours.
FIX: Check for damaged, miswired, or wrong run capacitor. Check for broken Wires, loose connectors, or miswired compressor. Check compressor windings for continuity. Check for open compressor internal protector.

CODE: 06 - Compressor Open Start Circuit.
RESULT: The ICC detects current in the Run circuit but not in the Start circuit of the compressor.
FIX: Check for damaged, miswired, or wrong run capacitor. Check for broken Wires, loose connectors, or miswired compressor. Check compressor windings for continuity.

CODE: L6 - Compressor Open Start Circuit.
RESULT: The ICC detects current in the Run circuit but not in the Start circuit of the compressor four (4) times in one compressor call.
FIX: Check for damaged, miswired, or wrong run capacitor. Check for broken Wires, loose connectors, or miswired compressor. Check compressor windings for continuity.

CODE: 07 - Compressor Open Run Circuit.
RESULT: The ICC detects current in the Start circuit but not in the Run circuit of the compressor.
FIX: Check for damaged, miswired, or wrong run capacitor. Check for broken Wires, loose connectors, or miswired compressor. Check compressor windings for continuity.

CODE: L7 - Compressor Open Run Circuit.
RESULT: The ICC detects current in the Start circuit but not in the Run circuit of the compressor four (4) times in one compressor call.
FIX: Check for damaged, miswired, or wrong run capacitor. Check for broken Wires, loose connectors, or miswired compressor. Check compressor windings for continuity.

CODE: 09 - Low Secondary Volts.
RESULT: The secondary voltage at R and C is below 18VAC.
FIX: Control transformer overloaded. Low line voltage.

CODE: 21 - Low Pressure Control Open.
RESULT: The ICC detects the LPC is open. Note: The low pressure control is ignored for the first 90 seconds of compressor operation .
FIX: Unit has low refrigerant charge. Indoor coil is frozen (cooling mode). Dirty indoor coil or filter (cooling mode). Indoor blower is not running (cooling mode). Outdoor coil is frozen (heating mode). Expansion valve is not operating correctly.

CODE: L21 Flashing.
RESULT: Active Protection, Low Pressure Control Trip.
FIX: LPC has opened 3 times in the same cooling operation, the ICC has locked out the compressor to protect it. ICC alternately flashes L and 21.

CODE: 27.
RESULT: Low Line Voltage or No Line Voltage Fault.
FIX: Check incoming line voltage to the disconnect and unit. Check wiring connections.

CODE: 28.
RESULT: High Line Voltage Fault.
FIX: Check line voltage.

CODE: 29.
RESULT: High Pressure Control Open. The ICC detects the HPC is open.
FIX: Outdoor coil is dirty (cooling mode). Outdoor fan is not running (cooling mode). Dirty indoor coil or filter (heating mode). Indoor blower is not running (heating mode). Liquid line restriction. Excessive refrigerant charge.

CODE: L29 Flashing - Active Protection.
RESULT: High Pressure Control Trip.
FIX: LPC has opened 3 times in the same cooling operation, the ICC has locked out the compressor to protect it. ICC alternately flashes L and 29.

CODE: 30 - Fuse Open.
RESULT: The ICC detects the on-board fuse is open.
FIX: The 3 amp fuse on the ICC is open. Low voltage Wiring at R and C is damaged or miswired.

CODE: 80 - Low Air Flow.
RESULT: The ICC detects that the indoor unit is not providing the minimum airflow requirements.
FIX: Misappliedwrong indoor air mover - replace With properly sized unit.

CODE: 83 - Condenser Coil Temperature Fault.
RESULT: The sensor detects an abnormally low or high coil temperature.
FIX: Replace the sensor. Check sensor is installed correctly on control.

CODE: 84 - Outdoor Ambient Temperature Fault.
RESULT: The sensor detects an abnormally low or high outdoor ambient temperature.
FIX: Check unit placement - If the outdoor unit is in a high temperature area, wait until the ambient temperature drops and check sensor reading. Replace the sensor. Check sensor is installed correctly on control.

CODE: 93 - Internal Control Fault.
RESULT: The control is not functioning properly.
FIX: Check control for proper system Operation. Replace control.

CODE: d1.
RESULT: N0 Shared Data.
FIX: Replace memory card With correct system information.

CODE: d3 - Airflow CFM Mismatch.
RESULT: The indoor air mover (air handler/furnace) cannot supply the required airflow for proper system operation.
FIX: Misappliedwrong indoor air mover-replace With properly sized air handler/furnace.

CODE: d4 - (Device) Memory Card Invalid for Device.
RESULT: The data in the memory card inserted into the control board does not match the data in the control.
FIX: Check memory card to ensure it matches device. Check if memory card is present.

CODE: d8 - Old Shared Data.
RESULT: System data is obsolete.
FIX: If system Will not operate, order new memory card to update system information.


See What Our Customers Are Saying:

by Tony Forde on Twintech Heating and Cooling

We have been shopping for a heat pump for our home. We had 3 reps come in and make recommendations and provide a quote. Of the 3, Bob was so clearly so much more qualified, thorough and informed than the other two that the decision was a no brainer. As soon as we get our audit results Twintech will be installing our heat pump.

by Private User, Pickering on Twintech Heating and Cooling

knowledgeable sales person, did not try to up-sell unneeded features,
and was easily contacted to ensure customer satisfaction.
Installation was expertly done by friendly guys, everything explained for use of the products. Old products were removed and returned to rental company as part of the service. Follow up call was received to check all was well. This is my second time using this company as I was fully satisfied with my previous air conditioning unit installation

by Private User, Courtice on Twintech Heating and Cooling

Twintech recently installed a new furnace for me. Bob did a great job assessing what I had and needed. All details well explained including the importance of proper sizing of furnace and the value of multi stage heating and the variable speed blower. As a nurse, indoor air quality is a high priority so the variable speed motor running continuous is so good. 24/7 air cleaning. Greg did a great job on install, attention to detail so appreciated. Already notice such an improved comfort and heat. Thank you Twintech! You come as advertised. I will recommend to anyone in need of heating or cooling!

by Walter, Whitby on Twintech Heating and Cooling

We received various quotes from 4 different companies and right away, the prompt and thorough communication from Bob from TwinTech stood out. He introduced himself, sent sample sites and information, and always confirmed any agreed to dates and times.

Bob was friendly and extremely knowledgeable about the topic of HVAC and it was clear he was passionate about his profession. He approached the job as if he was installing in his own home.

Prior to the new furnace & A/C installation, our old units were loud and inefficient - having several rooms feeling too cold in the winter and too hot in the summer. After installing the recommended units, all rooms stay at a consistent temperature- even the finished basement.

I highly recommend the TwinTech team - just an outstanding job at a reasonable price point.

by Private User on Twintech Heating and Cooling

The experience with Twintech was great from the start. Bob the sales manager was friendly and professional and did not use any pressure tactics. He was very knowledgeable.
The installation was completed by the twin owners in about 6-7 hours. Clean quiet easy going didn't mind when I poked my head in to see progress. Highly recommend

by Private User on Twintech Heating and Cooling

Just choose Twintech!

I do not usually write reviews and should have done this a few days sooner. But I was and still am enjoying the increased comfort in my home from the new furnace installed by Twintech.

From my initial call and conversation with Bob, I already had a good feeling that I would like this company.

I was provided information, pictures of great quality work previously completed.

When Bob came for the inspection of the furnace he was amazing. He gave so much great advice and told me all the areas that his team would resolve. I was very impressed as some of what he had suggested I had only seen in Youtube videos. The honesty and options for payment made this a no brainer. I decided I would like Twintech to replace my furnace.

The work was scheduled promptly week and took place within half a day. Gregg came to install the new furnace. Again amazing they carried out all the work promised. What was left was the best I have seen and speaks to how they take pride in the work they do and deliver. Gregg was really polite and professional and the furnace in my basement is a work of art.

by Private User on Twintech Heating and Cooling

They were friendly, fast, clean, & answered any questions I had. They are also offering an interest free 12 month payment plan - that really helped me out since this was an unexpected expense.

by Jamie, Windsor on Twintech Heating and Cooling

I had Twintech heating install a new furnace and ac unit. Bob, the sales rep, the installation team of Greg and Mitch were a 10 across the board. They were never pushy, gave me time to think about it. Once we decided , they were there in 24hrs. Great company to deal with. And they were nearly 5k less than a competitors quote for a top of the line furnace/ac unit verse mid level.
I highly recommend Twintech heating to anyone interested in anything HVAC.

by Private User on Twintech Heating and Cooling

Our hot water tank died and with an after hours phone called Bob the sales guy jumped into action. Friendly, courteous and genuinely wanted to do whats best for our house hold we were given options and he awaited an answer with no pressure.

We decided on what we wanted and it was installed asap and Greg and team worked and cleaned up so well, you would never know there was a hot water tank there before!

We love our hot water tank and being able to have back to back to back showers without having to wait for the hot water tank to heat the water!

by Gary Grieves, Ajax on Twintech Heating and Cooling

I had heard of Twin Tech from a good friend of mine.
I needed to get a new Air Conditioner. It was not working properly and was 19 years old. I decided to get a new furnace at the same time.
I gave them a call on Saturday June 28.
I spoke to Bob Graham. I made arrangements for him to attend my house the following day.
I saw him on Sunday June 29 at 1100 AM.
He was on time and looked professional.
He spent 2 hours with me going over what I needed. He also suggested that I purchase a Humidifier. He gave me a quote of just under $11,000.00 for the purchase and installation of a Air Conditioner, Furnace and Humidifier. He was not pushy and gave me time to speak to my wife.
I called Bob on Monday June 30 and made arrangements to have it installed by the end of the week.
On Friday June 3 they arrived at 830 AM.
Again, right on time.
Greg and Mitch worked all day and finished the installation by 430 PM.
They made sure that everything was working properly and the basement was just as clean as it was before they came.
I will now be using Twin Tech to perform any maintenance needed on this equipment.
I was completely satisfied from start to finish with the service provided.

Thank You,
Gary Grieves.
Upchurch Ave.
Ajax.

See What Our Customers Are Saying:

by Robert Rogers on Twintech Heating and Cooling

Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.

by Robert Mizuno on Twintech Heating and Cooling

We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!

by Ruth on Twintech Heating and Cooling

TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!

by Anna Chin on Twintech Heating and Cooling

Amazing experience with TwinTech Heating & Cooling! Their team was professional, knowledgeable, and efficient from start to finish. They installed my new furnace quickly and left everything spotless. The technicians took the time to explain everything and made sure I was comfortable with the system before they left. Great customer service and fair pricing. I highly recommend them for anyone needing HVAC services!

by Connor Agnew on Twintech Heating and Cooling

Great experience all around. Bob was sharp and easy to talk to, and Greg handled the installation perfectly. Would hire them again in a heartbeat.

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