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Top Questions to Ask for Your Air Conditioning Estimate
Posted On: August 1, 2017
Next to your mortgage, your utility bills are among the highest costs of operating a household. Central air condition can make up a large part of your bills, and the older a system is, the less reliable it also becomes.
If you are considering installing or updating your system, it is important that you request an air condition estimate from a trusted HVAC company like Twintech Heating and Cooling.
We will evaluate your needs, install your system correctly, and keep you informed of every stage of the project.
Asking the Right Questions
First of all, you should start researching – read company reviews, ask friends for referrals, and prepare questions for you to ask when you meet with an estimator.
Here are the top questions you should ask:
- What size or capacity system do I need to cool my home? Determining the size of the air conditioning unit you need is an important matter.
- Can the current ductwork be used (if there’s any) and what is the condition of my existing ductwork? You should ask if there are leaks and if the ductwork should be cleaned during the installation.
- Can you provide proof that your business is bonded and insured? You should also have all estimates written along with all of the terms and conditions you discussed.
- Are there new technologies I should consider? There are different options you can choose from such as ductless systems, upgraded accessories you can add, remote-operated or digital thermostats, etc. You can also ask about air conditioning options for home that have a boiler system (no ductwork).
- Is the new system energy-efficient? You can also ask about the SEER rating. You can even ask if you can expect a decrease in your utility bills.
- What brands do you offer and why do you prefer those brands? This also plays a major role. The HVAC expert’s answer to this question can assure you more that you are making the right choice.
- Are there any rebates or tax credits available if I have a new system installed? It is your right to ask for any promotions or offers that can help you save money.
- Do you handle all the necessary approvals and permits with the local authorities? Only trusted HVAC companies will answer this question confidently – make sure you ask this one.
- What are the payment terms? You can ask if the company or the manufacturer offers financing options.
- What guaranteed does your company offer on the installation? This question also covers the guarantee on the unit and if the service contract is available or included.
BONUS: What is the timetable for the installation (start to finish)? You can also inquire if the company will haul away the old unit (if there’s any), and if it is included in your fee. You can also ask if any cleanup is included.
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See What Our Customers Are Saying:
Feb 18, 2025
Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.
Feb 18, 2025
We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!
Feb 18, 2025
TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!
Feb 18, 2025
Amazing experience with TwinTech Heating & Cooling! Their team was professional, knowledgeable, and efficient from start to finish. They installed my new furnace quickly and left everything spotless. The technicians took the time to explain everything and made sure I was comfortable with the system before they left. Great customer service and fair pricing. I highly recommend them for anyone needing HVAC services!
Feb 18, 2025
Great experience all around. Bob was sharp and easy to talk to, and Greg handled the installation perfectly. Would hire them again in a heartbeat.
Aug 17, 2024
I returned from vacation to find my AC unit on the Fritz. After calling way too many places I connected with TwinTech. Ive used the company in the past for my furnace so I was happy when I recognized Greg at my front door. Hes great and the service is always top notch. Id highly recommend using twintech for honest, superior service in the Durham region. Thanks!
Aug 13, 2024
I called Twin Tech when my air conditioning stopped working. Greg came over to diagnose the issue - the same day. He was able to diagnose the issue and resolve it quite quickly. Although it was a quick fix, Greg was very thorough in explaining the issue and provided great advice. Not to mention, I felt very comfortable having Greg in my home - which I consider very important when hiring a service provider. Twin Tech will be my go-to from now on. Thank you!!
Aug 12, 2024
Just hired TwinTech Heating & Cooling to do an A/C Unit removal & reinstall to allow for landscaping access on the side of my house, and they were wonderful!
Bob, Greg & Mitch make a great team! Quick appointment times, super knowledgeable, expert troubleshooting capabilities & very customer service oriented.
I would highly recommend them for all of your HVAC needs! Great job guys!!
Jul 23, 2024
Twintech Heating & Cooling installed my furnace in 2022 and in fall of 2023 installed my Panasonic Heat Pump. Greg and Mitch did a great job. Helped me through the rebate process. Super happy with the Heat Pump. Only used my furnace 5 times this winter. Energy bills lower, carbon emissions lower.Thank you Twintech. I recommend highly!
Jul 18, 2024
Just had a new furnace installed by Twintech. I cant express how great these guys are at what they do. From the sales to installation they were professional all the way. Very reasonable pricing and courteous during the installation and willing to answer any questions I had. Highly recommended !!!
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