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Top Questions to Ask for Your Air Conditioning Estimate
Posted On: August 1, 2017
Next to your mortgage, your utility bills are among the highest costs of operating a household. Central air condition can make up a large part of your bills, and the older a system is, the less reliable it also becomes.
If you are considering installing or updating your system, it is important that you request an air condition estimate from a trusted HVAC company like Twintech Heating and Cooling.
We will evaluate your needs, install your system correctly, and keep you informed of every stage of the project.
Asking the Right Questions
First of all, you should start researching – read company reviews, ask friends for referrals, and prepare questions for you to ask when you meet with an estimator.
Here are the top questions you should ask:
- What size or capacity system do I need to cool my home? Determining the size of the air conditioning unit you need is an important matter.
- Can the current ductwork be used (if there’s any) and what is the condition of my existing ductwork? You should ask if there are leaks and if the ductwork should be cleaned during the installation.
- Can you provide proof that your business is bonded and insured? You should also have all estimates written along with all of the terms and conditions you discussed.
- Are there new technologies I should consider? There are different options you can choose from such as ductless systems, upgraded accessories you can add, remote-operated or digital thermostats, etc. You can also ask about air conditioning options for home that have a boiler system (no ductwork).
- Is the new system energy-efficient? You can also ask about the SEER rating. You can even ask if you can expect a decrease in your utility bills.
- What brands do you offer and why do you prefer those brands? This also plays a major role. The HVAC expert’s answer to this question can assure you more that you are making the right choice.
- Are there any rebates or tax credits available if I have a new system installed? It is your right to ask for any promotions or offers that can help you save money.
- Do you handle all the necessary approvals and permits with the local authorities? Only trusted HVAC companies will answer this question confidently – make sure you ask this one.
- What are the payment terms? You can ask if the company or the manufacturer offers financing options.
- What guaranteed does your company offer on the installation? This question also covers the guarantee on the unit and if the service contract is available or included.
BONUS: What is the timetable for the installation (start to finish)? You can also inquire if the company will haul away the old unit (if there’s any), and if it is included in your fee. You can also ask if any cleanup is included.
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See What Our Customers Are Saying:
Jan 4, 2023
Great Team! Furnace broke in the weekend, Bob visited same day and Greg installed new one on Monday. Team was professional, respectful and knowledgeable. Installation went very well, Greg found solutions to challenges, like hiding new conduits in the ceiling. Looks nice and new furnace is working great. Five Stars.
Jan 4, 2023
I used Twintech to install a new furnace for my home. Bob was terrific in explaining the sizing options and why the 2 stage furnace was the best option for me. Greg did a great job installing, clean and on time. Finished work looks great but the best part is how it works. The 2 stage heating is so much more comfortable. I run the fan continuously to keep the indoor air clean. Great investment! Would highly recommendTwintech!
Jan 4, 2023
Im going to start this by saying Im a very particular customer. My background is in mathematics and mechanical engineering so I have an eye for detail and a respect for technical knowledge.
Greg had already done an AC inspection and replaced a water heater tank and there was no question in my mind who to deal with replacing my rickety old furnace after it got pooched.
Bob dropped in ahead of time and clearly (and knowledgeably) outlined all technical, price and operational options.
Greg showed up on time, on the agreed date and did a fantastic job. (The OLD furnace was a house of horrors and was installed in a keystone cops sort of way- careless.)
The work Greg did was HIGHLY PROFESSIONAL and FAR MORE FUNCTIONAL than what I had.
Im also a musician with many instruments so maintaining predictable humidity/temperature is extremely important to me. Greg recognized this as did Bob. You NEVER feel like youre being brushed off.
In summary, if youre looking for PROFESSIONAL, QUALITY results by an EXPERIENCED, THOUGHTFUL team
(that also happen to be FRIENDLY and ATTENTIVE ) then youve come to the right page!!
Jan 4, 2023
Once again Twin Tech came through and fixed my furnace. A young man by the name of Mitch came by tonight and he was so nice explained everything he was quick he was clean he turned off the lights even when he left the furnace room its just above and beyond Twin Tech always delivers and I just found out about them last year and I will use no one else but thanks again Mitch you are fantastic
Jan 4, 2023
I had a problem with the Furnace (Armstrong ultra V) and Greg diagnosed it on the phone. Even told me what the issue was and I was able to fix it. This level of service from a Business that is almost unknown today.
If you require service, reach out to Greg. I will definitely use them in the future!
Jan 4, 2023
We have been shopping for a heat pump for our home. We had 3 reps come in and make recommendations and provide a quote. Of the 3, Bob was so clearly so much more qualified, thorough and informed than the other two that the decision was a no brainer. As soon as we get our audit results Twintech will be installing our heat pump.
Jan 4, 2023
knowledgeable sales person, did not try to up-sell unneeded features,
and was easily contacted to ensure customer satisfaction.
Installation was expertly done by friendly guys, everything explained for use of the products. Old products were removed and returned to rental company as part of the service. Follow up call was received to check all was well. This is my second time using this company as I was fully satisfied with my previous air conditioning unit installation
Jan 4, 2023
Twintech recently installed a new furnace for me. Bob did a great job assessing what I had and needed. All details well explained including the importance of proper sizing of furnace and the value of multi stage heating and the variable speed blower. As a nurse, indoor air quality is a high priority so the variable speed motor running continuous is so good. 24/7 air cleaning. Greg did a great job on install, attention to detail so appreciated. Already notice such an improved comfort and heat. Thank you Twintech! You come as advertised. I will recommend to anyone in need of heating or cooling!
Jan 4, 2023
We received various quotes from 4 different companies and right away, the prompt and thorough communication from Bob from TwinTech stood out. He introduced himself, sent sample sites and information, and always confirmed any agreed to dates and times.
Bob was friendly and extremely knowledgeable about the topic of HVAC and it was clear he was passionate about his profession. He approached the job as if he was installing in his own home.
Prior to the new furnace & A/C installation, our old units were loud and inefficient - having several rooms feeling too cold in the winter and too hot in the summer. After installing the recommended units, all rooms stay at a consistent temperature- even the finished basement.
I highly recommend the TwinTech team - just an outstanding job at a reasonable price point.
Jan 4, 2023
The experience with Twintech was great from the start. Bob the sales manager was friendly and professional and did not use any pressure tactics. He was very knowledgeable.
The installation was completed by the twin owners in about 6-7 hours. Clean quiet easy going didn't mind when I poked my head in to see progress. Highly recommend
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