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Top Questions to Ask for Your Air Conditioning Estimate
Posted On: August 1, 2017
Next to your mortgage, your utility bills are among the highest costs of operating a household. Central air condition can make up a large part of your bills, and the older a system is, the less reliable it also becomes.
If you are considering installing or updating your system, it is important that you request an air condition estimate from a trusted HVAC company like Twintech Heating and Cooling.
We will evaluate your needs, install your system correctly, and keep you informed of every stage of the project.
Asking the Right Questions
First of all, you should start researching – read company reviews, ask friends for referrals, and prepare questions for you to ask when you meet with an estimator.
Here are the top questions you should ask:
- What size or capacity system do I need to cool my home? Determining the size of the air conditioning unit you need is an important matter.
- Can the current ductwork be used (if there’s any) and what is the condition of my existing ductwork? You should ask if there are leaks and if the ductwork should be cleaned during the installation.
- Can you provide proof that your business is bonded and insured? You should also have all estimates written along with all of the terms and conditions you discussed.
- Are there new technologies I should consider? There are different options you can choose from such as ductless systems, upgraded accessories you can add, remote-operated or digital thermostats, etc. You can also ask about air conditioning options for home that have a boiler system (no ductwork).
- Is the new system energy-efficient? You can also ask about the SEER rating. You can even ask if you can expect a decrease in your utility bills.
- What brands do you offer and why do you prefer those brands? This also plays a major role. The HVAC expert’s answer to this question can assure you more that you are making the right choice.
- Are there any rebates or tax credits available if I have a new system installed? It is your right to ask for any promotions or offers that can help you save money.
- Do you handle all the necessary approvals and permits with the local authorities? Only trusted HVAC companies will answer this question confidently – make sure you ask this one.
- What are the payment terms? You can ask if the company or the manufacturer offers financing options.
- What guaranteed does your company offer on the installation? This question also covers the guarantee on the unit and if the service contract is available or included.
BONUS: What is the timetable for the installation (start to finish)? You can also inquire if the company will haul away the old unit (if there’s any), and if it is included in your fee. You can also ask if any cleanup is included.
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See What Our Customers Are Saying:
Aug 17, 2024
I returned from vacation to find my AC unit on the Fritz. After calling way too many places I connected with TwinTech. Ive used the company in the past for my furnace so I was happy when I recognized Greg at my front door. Hes great and the service is always top notch. Id highly recommend using twintech for honest, superior service in the Durham region. Thanks!
Aug 13, 2024
I called Twin Tech when my air conditioning stopped working. Greg came over to diagnose the issue - the same day. He was able to diagnose the issue and resolve it quite quickly. Although it was a quick fix, Greg was very thorough in explaining the issue and provided great advice. Not to mention, I felt very comfortable having Greg in my home - which I consider very important when hiring a service provider. Twin Tech will be my go-to from now on. Thank you!!
Aug 12, 2024
Just hired TwinTech Heating & Cooling to do an A/C Unit removal & reinstall to allow for landscaping access on the side of my house, and they were wonderful!
Bob, Greg & Mitch make a great team! Quick appointment times, super knowledgeable, expert troubleshooting capabilities & very customer service oriented.
I would highly recommend them for all of your HVAC needs! Great job guys!!
Jul 23, 2024
Twintech Heating & Cooling installed my furnace in 2022 and in fall of 2023 installed my Panasonic Heat Pump. Greg and Mitch did a great job. Helped me through the rebate process. Super happy with the Heat Pump. Only used my furnace 5 times this winter. Energy bills lower, carbon emissions lower.Thank you Twintech. I recommend highly!
Jul 18, 2024
Just had a new furnace installed by Twintech. I cant express how great these guys are at what they do. From the sales to installation they were professional all the way. Very reasonable pricing and courteous during the installation and willing to answer any questions I had. Highly recommended !!!
Jul 17, 2024
They've cleaned my furnace a couple of times and mentioned that the hot water tank standards were going to change soon so I decided to change mine out.
There were a few challenges during the process but the installers handled the problems without missing a stride! I now have really hot water again!
Jul 16, 2024
Highly recommend Twintech Heating company, we got honest and detailed information on what was needed to replace and install a new gas furnace. Bob and Greg made us feel comfortable withe process through their thorough explanation and knowledge of the right furnace for our needs. The professionalism and courteous friendly attitude towards the customer is what we liked the most as they treated us like family. So happy with our decision and new furnace we will be looking into get our rental water heater replaced and installed by Twintech team. We feel better having their knowledge on our side and will only trust them with any further maintenance of furnace.
Jul 15, 2024
Customer service and knowledge is priority in this industry, and Twintech has it. I've dealt with their team for maintenance and a furnace replacement. They're accommodating and make great recommendations, and came through at a great price over the big guys in the industry. They'll be my next call when I need service or maintenance.
Jul 14, 2024
I decided that the noises and age of the existing furnace which was old and not very efficient to replace it. Gave Greg a call and Grant and Greg got to work on it. Because of supply issues with the current heating type that would be an easier install Greg convinced me to change the location of the system and it would provide me better service for heat and efficiency. I had skeptical but went ahead anyway putting trust in Greg And Grant. Greg, Grant and Mitch came through and in 2 days had completely relocated my heating and A/C system. I can honestly say Greg was right my old house has been warmer and more evenly heated as it ever was. For anyone reading this rather long winded review can take my word for it, Twin Tech can take care of your needs.
Jul 13, 2024
I called Twin Tech when my air conditioning stopped working. Greg came over to diagnose the issue - the same day. He was able to diagnose the issue and resolve it quite quickly. Although it was a quick fix, Greg was very thorough in explaining the issue and provided great advice. Not to mention, I felt very comfortable having Greg in my home - which I consider very important when hiring a service provider. Twin Tech will be my go-to from now on. Thank you!!
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