Health and Safety Update - March 17th, 2020

What You Should Ask Before Hiring an HVAC Technician

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What You Should Ask Before Hiring an HVAC Technician

Posted On: March 28, 2018

What You Should Ask Before Hiring an HVAC Technician

When was the last time you gave your heating, ventilation, and air conditioning (HVAC) system a checkup? When did your HVAC system last had a scheduled maintenance visit? As responsible homeowners, you should be doing everything to maintain your system and keep it healthy. Now is the perfect time to hire a reliable HVAC technician to do the job. The question is: how DO YOU choose the right expert for the job? 

It is always a great idea to talk to a few different contractors before you can make any decisions. Here is what you should ask every HVAC technician before you entrust them with your system: 

"Are you licensed and insured?" 
HVAC technicians are required to have a license. If they are not, you probably should not hire them to work on your system. Make sure that you ask this vital information. In addition, it is also a great idea to make sure they are insured, just in case something goes wrong while they are working in your home. You should know if their company has both worker’s compensation as well as liability insurance. 

"How much experience do you have in the HVAC industry?" 
It is also wise to ask how long they have been working in the HVAC industry. Are they relatively new or have they been working in the industry for a long time? Knowing how much experience an HVAC expert has helps you feel more comfortable when hiring them. You should also consider asking how they have learned or acquired their skills. For instance, if you have a specific brand or type of system, you can also ask them if they have experience with that, too. 

"Can you provide references from previous clients?" 
Most HVAC technicians will give you a written estimate that explains what work will be done and how much the whole service will cost. It is, however, important to get references, too. When you talk to previous customers, this can give you a better idea of how a certain professional works. If they cannot or will not provide references or reports from other customers, that does not promote a positive thing, and you should most likely hire another HVAC technician. 

If you are looking for the right HVAC professionals to entrust your HVAC system with, you do not have to look any further! Here at Twintech Heating and Cooling, we have reliable HVAC experts that are ready to assist you with all your HVAC needs! We can’t wait to hear from you soon. 
 



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See What Our Customers Are Saying:

by Linda, Toronto on Twintech Heating and Cooling

My 19 year old furnace stopped working when the cold weather hit in November, and I was left without heat. I interviewed several companies and found TWINTECH HEATING and COOLING to be very knowledgeable, quick to respond to my inquiries and very competitively priced.
Dave provided all of the information and pricing ahead of time and set up the appointment for the installation. Greg and Mitch arrived on time to do the installation and worked quickly and efficiently to complete the job.
After the completion of the installation, Dave followed up to ensure that everything was working well and that I didn't have any concerns.
Overall, this was a low-stress and flawless experience from start to finish. I would highly recommend TWINTECH HEATING and COOLING to anyone that requires a new furnace.

by Sean, Whitby on Twintech Heating and Cooling

Our 20 year old furnace broke down during the first cold weekend this past November and our usual HVAC company never returned our phone call. Their loss, missing out on a sale since we didn't want to spend much fixing an old furnace and our 40 year old air conditioner was also long overdue for replacement. We proceeded in obtaining three different quotes for furnace and air conditioner replacement, and proceeded with the one we received from Twintech.


Dave was friendly, knowledgable and accommodating to our schedule and provided with us with a price that fell in the middle of the three quotes that we had. We felt that the Amana furnace and air conditioner he quoted us on were the best products and value offered to us and felt most comfortable with the professionalism and reputation of Twintech.


Greg, Grant and Mitch were at our house for installation the day after we decided to proceed. The guys were friendly and informative, the job was completed efficiently and workmanship appears excellent. Our house is certainly much more comfortable with the new two-stage variable speed Amana furnace compared to the old clunker! And, we're looking forward to enjoying the new air conditioner once summer rolls around again. Thanks Twintech!

by Bill, Oshawa on Twintech Heating and Cooling

We are very happy with our new furnace. The service was excellent the guys worked 6 hours straight through and there was no mess at all they took the old furnace box’s etc with them they then explained everything to us they were very helpful and pleasant , when we need a new air conditioner we know who to call!

by Ken, Bomanville on Twintech Heating and Cooling

The crew from sales to installation was very professional and had great attention to detail

by Tracy, Pickering on Twintech Heating and Cooling

We couldn’t have been more impressed with Twintech - from our first service call with Mitch who took the time to thoroughly diagnose the issue with our furnace, to Dave who proposed a well thought out solution to meet our needs and finally Greg and team who acted quickly to install given we had no heat.


We did our due diligence by soliciting quotes from alternate providers and were shocked and disappointed by the aggressive and manipulative tactics used.


Twintech was honest in their approach, detailed in their product knowledge, reasonably priced, diligent in their follow-up and valued our business.


Well done Twintech! You made this a positive experience for us and our new furnace works beautifully!

by Skapoor, Ajax on Twintech Heating and Cooling

We recently purchased an Amana high efficiency furnace and humdifier through Twintech. The work was completed very professionally and the quality of the workmanship was high. There was some additional sheet metal work required to complete the installation, which they were able to complete themselves. Overall I am very pleased with the work and would highly recommend Twintech for a furnace replacement.

by Steve, Oshawa on Twintech Heating and Cooling

We were very pleased with every aspect of the work that was done. They were very professional and polite. They arrived when they said they would and job was completed on estimated time


We would highly recommend them to whoever needed a recommendation


We have a very large dog and they were very understanding and respectful of him being around

by Patrick, Toronto on Twintech Heating and Cooling

The blower on our furnace stopped working leaving us with a cold house. Dave from TwinTech responded immediately to our HomeStars service request. From beginning to end Dave was nothing but helpful, friendly and professional, he did a great job of walking us through the quote and scope of work.


The replacement of the furnace went smoothly. The Guys did a great job, everyone was very friendly and polite. There were no hiccups, or unexpected costs. The only surprise was they left the work area cleaner than it was before they started.


Was a great experience with the whole TwinTech team. Its been a couple of months since the new furnace has been installed and its working great!

by Ed, Whitby on Twintech Heating and Cooling

I heard about TwinTech when researching new furnaces at furnaceprices.ca. After contacting them about my broken down furnace, Dave came to my house the next day to assess my situation and requirements for a new furnace. He recommended one that had stainless steel heat exchangers which sold me since my previous furnace had issues with a rusted secondary heat exchanger that had to be replaced. Dave also set me up with an appointment with an energy audit company so that I could take advantage of a rebate to help improve the energy efficiency of my home and get some money back. A few days later, Greg, Grant, and Mitch came to install the new furnace and remove the old one. When delivering and removing the furnaces, they were very careful not to damage my floors and walls, and even laid out red carpeting to protect the floors. They were very friendly and professional. The installation was completed in the time they said it would take and they cleaned up their work areas. Within a week, Dave called to follow-up to see how everything was going. I have already recommended them to several friends and family members who may need new furnaces soon.

by Fred, Toronto on Twintech Heating and Cooling

Twintech did a great job, from Dave the Sales Rep to the Office staff and The Professional Technicians who did the installation. They were professional, courteous, knowledgable and informative. From beginning to follow up we were completely satisfied with everything. Thanks Again. Sincerely The Laytons

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