Health and Safety Update - March 17th, 2020

What You Should Ask Before Hiring an HVAC Technician

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What You Should Ask Before Hiring an HVAC Technician

Posted On: March 28, 2018

What You Should Ask Before Hiring an HVAC Technician

When was the last time you gave your heating, ventilation, and air conditioning (HVAC) system a checkup? When did your HVAC system last had a scheduled maintenance visit? As responsible homeowners, you should be doing everything to maintain your system and keep it healthy. Now is the perfect time to hire a reliable HVAC technician to do the job. The question is: how DO YOU choose the right expert for the job? 

It is always a great idea to talk to a few different contractors before you can make any decisions. Here is what you should ask every HVAC technician before you entrust them with your system: 

"Are you licensed and insured?" 
HVAC technicians are required to have a license. If they are not, you probably should not hire them to work on your system. Make sure that you ask this vital information. In addition, it is also a great idea to make sure they are insured, just in case something goes wrong while they are working in your home. You should know if their company has both worker’s compensation as well as liability insurance. 

"How much experience do you have in the HVAC industry?" 
It is also wise to ask how long they have been working in the HVAC industry. Are they relatively new or have they been working in the industry for a long time? Knowing how much experience an HVAC expert has helps you feel more comfortable when hiring them. You should also consider asking how they have learned or acquired their skills. For instance, if you have a specific brand or type of system, you can also ask them if they have experience with that, too. 

"Can you provide references from previous clients?" 
Most HVAC technicians will give you a written estimate that explains what work will be done and how much the whole service will cost. It is, however, important to get references, too. When you talk to previous customers, this can give you a better idea of how a certain professional works. If they cannot or will not provide references or reports from other customers, that does not promote a positive thing, and you should most likely hire another HVAC technician. 

If you are looking for the right HVAC professionals to entrust your HVAC system with, you do not have to look any further! Here at Twintech Heating and Cooling, we have reliable HVAC experts that are ready to assist you with all your HVAC needs! We can’t wait to hear from you soon. 
 



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See What Our Customers Are Saying:

by Rita, Scarborough on Twintech Heating and Cooling
We were so pleased with their service

When our old oil furnace finally broke down we decided it was time to finally convert to natural gas and finally install central air conditioning at the same time. Knowing it was going to be a significant investment for us, we wanted to make the right choice. Twintech came highly recommended by a friend and we were not disappointed. From the first contact with the salesperson, until the final touches on the installation, we were so pleased with their service. Everyone from the company was so friendly, efficient and a pleasure to deal with. Best of all, the cost was very competitive. We would certainly recommend Twintech to anyone requiring HVAC work in their home.

by Bob S, Pickering on Twintech Heating and Cooling
We found him to be friendly, conscientious & he left the work area clean!

Mitch from Twintech came out for our annual furnace inspection. We found him to be friendly, conscientious & he left the work area clean. We were also very impressed with the thoroughness of the job he did. This is the 2nd job we’ve had Twintech do for us & have been very happy with the results for each. We highly recommend this company. Thank you, Mitch, Dave & Greg.

by Brent L on Twintech Heating and Cooling
Very happy with the end result!

Work was done on schedule, professionally, according to quote and with minimal inconvenience to building users. Very happy with the end result. The only area for improvement from my experience - need more timely quoting process.

by Karen on Twintech Heating and Cooling
They stand by their products and are a pleasure to deal with!

The team was great! Very knowledgeable, professional and extremely helpful. A few days after install the unit didn’t seem to be working, user error, but within minutes of contacting them..on a Saturday.. a tech was on the phone troubleshooting with us. I highly recommend Twintech for your cooling or heating needs. They stand by their products and a pleasure to deal with.

by Rob on Twintech Heating and Cooling
Within a couple of hours, we had a new unit up and running!

During the hottest week in the summer our old A/C decided to call it quits. I called Twintech Heating & Cooling after receiving a referral from a family member; came highly rated for being an honest, family-run business, who appreciates their customers. Dave was able to accommodate my hectic schedule and book a late evening appointment to walk through the specifics. Greg and Mitch arrived exactly on time a few days later, were very polite and friendly, and within a couple of hours had a new unit up and running. I also received a follow-up call to ensure we were happy with the Amana.

by Linda Robinson on Twintech Heating and Cooling
I'm so glad I decided to go with Twintech!

They were on time and very professional. I'm so glad I decided to go with Twintech, thanks!

by Famcam1953 on Twintech Heating and Cooling
What was promised, was delivered at a cost-effective price point.

Timely and appreciated - this was during the hottest days this year when our Air and Furnace way.
Efficient. Professional. No BS or overselling. What was promised, was delivered at a cost-effective price point.
Down to earth.

by DG Sellers on Twintech Heating and Cooling
Professionally done and took care to cover all entry floors

Professionally done and took care to cover all entry floors to the house for the installers to remove the old furnace and install a new furnace.
I also made recommendations of the tankless water heater that we had installed and items to address. We did not know they also installed tankless water heaters.

by Bill, Pickering on Twintech Heating and Cooling
Proud to support this local company

Price was not the cheapest nor the most expensive of my quotes. It's the quality of the installation that makes for a good AC system. The twins' knowledge & professionalism was evident in the small details:
Very clean work. Greg made sure that the refrigerant level & temperature were correct. They reinstall the insulation & vapor barrier around the wall. The outside electrical cords were secured to the wall. Proud to support this local company. Thank you.

by Taz on Twintech Heating and Cooling
Arrived on time worked very efficiently and were very clean

Great team of guys came to do the work. Very professional. Arrived on time worked very efficiently and were very clean. They answered any questions we had without hesitation. The air conditioner works great and is so quiet. I highly recommend them and they don't try to up-sell anything right from the start.

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