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Why is My Heat Pump Leaking?
Posted On: December 11, 2023
A heat pump may leak for several reasons, and it's important to address the issue promptly to prevent further damage. Here are some common reasons why a heat pump might be leaking:
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Condensate Drain Blockage: The heat pump produces condensate as it operates, and this condensate needs to be drained away. If the condensate drain is blocked or clogged, water can accumulate and leak. Regular maintenance, including cleaning the condensate drain, can help prevent this issue.
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Refrigerant Leaks: A refrigerant leak can also cause water to leak from the heat pump. If you suspect a refrigerant leak, it's essential to call a professional HVAC technician to locate and repair the leak. Refrigerant leaks can be harmful to the environment, and only certified technicians should handle refrigerant-related issues.
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Frozen Evaporator Coil: If the evaporator coil inside the indoor unit freezes, it can lead to water leakage when the ice melts. This can be caused by issues such as low refrigerant levels, poor airflow, or a malfunctioning defrost system. Regular maintenance and addressing any airflow issues can help prevent this problem.
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Clogged or Disconnected Drain Line: The drain line that carries condensate away from the heat pump can become clogged or disconnected. Inspect the drain line for any obstructions or disconnections, and clear any blockages if necessary.
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Cracked Drain Pan: The drain pan is designed to catch condensate and direct it to the drain line. If the drain pan is cracked or damaged, water may leak. Inspect the drain pan for any signs of damage and replace it if needed.
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Installation Issues: Poor installation can lead to various problems, including leaks. Ensure that the heat pump was installed correctly, and consult with a professional if you suspect installation issues.
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High Humidity Levels: In some cases, high humidity levels in the environment can cause excess condensation on the heat pump. While this may not be a serious issue, it's essential to monitor the situation and address any underlying problems contributing to high humidity levels.
If you're unsure about the cause of the leak or how to fix it, it's best to consult with a qualified HVAC technician. They can diagnose the problem, perform necessary repairs, and provide guidance on preventive maintenance to keep your heat pump functioning properly.
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See What Our Customers Are Saying:
May 9, 2018
I had cold and hot spots all over my 70 yr old home. My furnace is quite new and Greg optimized the fan and furnace. The original installer just took it out of the box with factory settings and installed it- basically running at 50% of capacity. Greg also routed heat into my laundry room, yeah - so now I can renovate laundry room - thanks Greg. He is honest, professional and knowledgeable. I will be calling him back in the spring to optimize my AC as well.
May 8, 2018
Wonderful from beginning to end. I tend to fret and worry about home improvements but the excellent team at TwinTech put my mind as ease. They listen, they are patient and best of all ... the work they did is amazing! I chose the Goodman 80K BTU 2 stage furnace and the matching Goodman air conditioner. Greg, Grant and Poitr "Peter" arrived on time, took great care, explained everything to me and they answered all of my questions. They carefully adjusted the factory settings to optimize the furnace for my house and they also checked the duct work in the basement. Dave, the Sales Manager, came by to say "hello" and to see if I was happy. YES, I am happy with the work! The furnace is very quiet. I have it running on low just to circulate the air in the house and it's so much quieter than my old furnace. When I need new duct work for an upcoming basement renovation TwinTech will be my first choice. I highly recommend TwinTech. PS. They were even nice to my dogs.
Apr 21, 2018
Greg was prompt on the scheduled day of installation and the work was done well within the time estimated beforehand. Installation was neat and the equipment and scope of work was as specified in the quote. One item I must point out is that we were faced with a "No Heat" situation the day before the scheduled installation and Greg came out to address it free of charge. Not only that, but he also corrected an installation fault with our smart thermostat that was not part of the original job, again free of charge.
Mar 16, 2018
Greg came by to do a routine furnace checkup. He was very knowledgeable and professional, letting me know what's being checked/adjusted and giving me tips to ensure everything runs smooth. Very honest and upfront about what's working fine vs. what may need to be fixed/replaced. He didn't attempt to up sell anything that wasn't necessary. I'm glad to have finally found someone I can trust and rely on for all my HVAC needs - furnace, A/C, and hot water tank.
Mar 4, 2018
I'm very happy with the work that was done. Everyone from salesperson to the installers were friendly and professional. They were on time and cleaned up the job site after it was installed. They also answered all my follow up questions promptly. I wouldn't hesitate to work with them or recommend them again.
Feb 28, 2018
Thanks to the team at Twin Tech for a great job installing my new heat pump/ac unit. The guys were very polite and professional. When they left you would never have known they had been there except for the new Mitsubishi unit on the wall!! would highly recommend the Twin Tech team.
Feb 28, 2018
Installed professionally, no delays, no rework needed. Very reliable contractor and sales person. Also installed BBQ gas line and some duct work.
Feb 19, 2018
Greg and Grant are friendly, reliable, and knowledgeable HVAC professionals. The twins, Dave and the entire team provided efficient top quality service. Our family plns to use Twintech for all of our future HVAC needs.
Feb 10, 2018
Very impressed with this company. They show up on time , kept my place clean and after they left it looks like they were never there. Very professional team. Those people know what they doing . Their installation was on the highest standard. They are very knowledgeable especially they're worker Peter. I strongly recommend this company to everybody. After the installation I receive the call making sure I'm satisfied with their products and their job. Bravo!!!
Feb 8, 2018
Greg and his brother were referred to us by a friend. They arrived when they said they would, did an exceptional job and left the place as tidy or tidier then they found it. Their professionalism is only surpassed by their kind and friendly demeanor. Even after several calls to help me with my high tech thermostat I feel that I could always call with any concern (No one responds to my texts as quickly as Greg) and have a friendly helpful response. I found out their grandfather started the company and now as a 3rd generation company, they are doing their grandfather proud. I would highly recommend Twintech over any other hvac company out there.
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