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A/C Dirty Sock Syndrome, How Do You Solve It?

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A/C Dirty Sock Syndrome, How Do You Solve It?

Posted On: April 7, 2023

A/C Dirty Sock Syndrome, How Do You Solve It?

Have a newish heat pump/ducts installed with the UV add on and it has a foul smell when turning on the AC.


Spoke to my installer lead/salesperson.


He said he doesn't know why this happens but to solve it they clean the coil.


He also mentioned UV but we already have that.


In your experience anything else I should bring up or look for when they come for the coil cleaning next week? Thanks.


Question from user bardowallace at hvacadvice at reddit.


Answer:


For me, what solved it was:.


Unit 1:


Replacing the plenum.


It was soaking wet.


Unit 2:


Sending new (replacement) coils to be coated; I think it was somewhere in Florida? They coated and then was installed.


This solved two diff problems, both causing a wet paint like odor.


Was covered under warranty.


I made myself a giant PITA to get it solved: took them 1.


5 years, as they first claimed dirty sock was ….


normal.


Don't give up.


It's not normal.


It can be solved.


Answer from user JingleWriter1 at hvacadvice at reddit.



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See What Our Customers Are Saying:

by Trevor Owens on Twintech Heating and Cooling

I returned from vacation to find my AC unit on the Fritz. After calling way too many places I connected with TwinTech. I’ve used the company in the past for my furnace so I was happy when I recognized Greg at my front door. He’s great and the service is always top notch. I’d highly recommend using twintech for honest, superior service in the Durham region. Thanks!

by Nicole Alain on Twintech Heating and Cooling

I called Twin Tech when my air conditioning stopped working. Greg came over to diagnose the issue - the same day. He was able to diagnose the issue and resolve it quite quickly. Although it was a quick fix, Greg was very thorough in explaining the issue and provided great advice. Not to mention, I felt very comfortable having Greg in my home - which I consider very important when hiring a service provider. Twin Tech will be my go-to from now on. Thank you!!

by Courtney Parkes on Twintech Heating and Cooling

Just hired TwinTech Heating & Cooling to do an A/C Unit removal & reinstall to allow for landscaping access on the side of my house, and they were wonderful!
Bob, Greg & Mitch make a great team! Quick appointment times, super knowledgeable, expert troubleshooting capabilities & very customer service oriented.
I would highly recommend them for all of your HVAC needs! Great job guys!!

by Jacqueline Graham on Twintech Heating and Cooling

Twintech Heating & Cooling installed my furnace in 2022 and in fall of 2023 installed my Panasonic Heat Pump. Greg and Mitch did a great job. Helped me through the rebate process. Super happy with the Heat Pump. Only used my furnace 5 times this winter. Energy bills lower, carbon emissions lower.Thank you Twintech. I recommend highly!

by Bill Grainger on Twintech Heating and Cooling

Just had a new furnace installed by Twintech. I can’t express how great these guys are at what they do. From the sales to installation they were professional all the way. Very reasonable pricing and courteous during the installation and willing to answer any questions I had. Highly recommended !!!

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