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A/C Dirty Sock Syndrome, How Do You Solve It?

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A/C Dirty Sock Syndrome, How Do You Solve It?

Posted On: April 7, 2023

A/C Dirty Sock Syndrome, How Do You Solve It?

Have a newish heat pump/ducts installed with the UV add on and it has a foul smell when turning on the AC.


Spoke to my installer lead/salesperson.


He said he doesn't know why this happens but to solve it they clean the coil.


He also mentioned UV but we already have that.


In your experience anything else I should bring up or look for when they come for the coil cleaning next week? Thanks.


Question from user bardowallace at hvacadvice at reddit.


Answer:


For me, what solved it was:.


Unit 1:


Replacing the plenum.


It was soaking wet.


Unit 2:


Sending new (replacement) coils to be coated; I think it was somewhere in Florida? They coated and then was installed.


This solved two diff problems, both causing a wet paint like odor.


Was covered under warranty.


I made myself a giant PITA to get it solved: took them 1.


5 years, as they first claimed dirty sock was ….


normal.


Don't give up.


It's not normal.


It can be solved.


Answer from user JingleWriter1 at hvacadvice at reddit.



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Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.

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We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!

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TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!

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Amazing experience with TwinTech Heating & Cooling! Their team was professional, knowledgeable, and efficient from start to finish. They installed my new furnace quickly and left everything spotless. The technicians took the time to explain everything and made sure I was comfortable with the system before they left. Great customer service and fair pricing. I highly recommend them for anyone needing HVAC services!

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