$49 / month O.A.C Including Install
$49 / month O.A.C Including Install

A/C Dirty Sock Syndrome, How Do You Solve It?

24 / 7 Emergency Service Available. Call Us Now: 1.844.894.6832


[BACK]
A/C Dirty Sock Syndrome, How Do You Solve It?

Posted On: April 7, 2023

A/C Dirty Sock Syndrome, How Do You Solve It?

Have a newish heat pump/ducts installed with the UV add on and it has a foul smell when turning on the AC.


Spoke to my installer lead/salesperson.


He said he doesn't know why this happens but to solve it they clean the coil.


He also mentioned UV but we already have that.


In your experience anything else I should bring up or look for when they come for the coil cleaning next week? Thanks.


Question from user bardowallace at hvacadvice at reddit.


Answer:


For me, what solved it was:.


Unit 1:


Replacing the plenum.


It was soaking wet.


Unit 2:


Sending new (replacement) coils to be coated; I think it was somewhere in Florida? They coated and then was installed.


This solved two diff problems, both causing a wet paint like odor.


Was covered under warranty.


I made myself a giant PITA to get it solved: took them 1.


5 years, as they first claimed dirty sock was ….


normal.


Don't give up.


It's not normal.


It can be solved.


Answer from user JingleWriter1 at hvacadvice at reddit.



[BACK]

See What Our Customers Are Saying:

by Robert Rogers on Twintech Heating and Cooling

Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.

by Robert Mizuno on Twintech Heating and Cooling

We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!

by Ruth on Twintech Heating and Cooling

TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!

by Anna Chin on Twintech Heating and Cooling

Amazing experience with TwinTech Heating & Cooling! Their team was professional, knowledgeable, and efficient from start to finish. They installed my new furnace quickly and left everything spotless. The technicians took the time to explain everything and made sure I was comfortable with the system before they left. Great customer service and fair pricing. I highly recommend them for anyone needing HVAC services!

by Connor Agnew on Twintech Heating and Cooling

Great experience all around. Bob was sharp and easy to talk to, and Greg handled the installation perfectly. Would hire them again in a heartbeat.

by Trevor Owens on Twintech Heating and Cooling

I returned from vacation to find my AC unit on the Fritz. After calling way too many places I connected with TwinTech. I’ve used the company in the past for my furnace so I was happy when I recognized Greg at my front door. He’s great and the service is always top notch. I’d highly recommend using twintech for honest, superior service in the Durham region. Thanks!

by Nicole Alain on Twintech Heating and Cooling

I called Twin Tech when my air conditioning stopped working. Greg came over to diagnose the issue - the same day. He was able to diagnose the issue and resolve it quite quickly. Although it was a quick fix, Greg was very thorough in explaining the issue and provided great advice. Not to mention, I felt very comfortable having Greg in my home - which I consider very important when hiring a service provider. Twin Tech will be my go-to from now on. Thank you!!

by Courtney Parkes on Twintech Heating and Cooling

Just hired TwinTech Heating & Cooling to do an A/C Unit removal & reinstall to allow for landscaping access on the side of my house, and they were wonderful!
Bob, Greg & Mitch make a great team! Quick appointment times, super knowledgeable, expert troubleshooting capabilities & very customer service oriented.
I would highly recommend them for all of your HVAC needs! Great job guys!!

by Jacqueline Graham on Twintech Heating and Cooling

Twintech Heating & Cooling installed my furnace in 2022 and in fall of 2023 installed my Panasonic Heat Pump. Greg and Mitch did a great job. Helped me through the rebate process. Super happy with the Heat Pump. Only used my furnace 5 times this winter. Energy bills lower, carbon emissions lower.Thank you Twintech. I recommend highly!

by Bill Grainger on Twintech Heating and Cooling

Just had a new furnace installed by Twintech. I can’t express how great these guys are at what they do. From the sales to installation they were professional all the way. Very reasonable pricing and courteous during the installation and willing to answer any questions I had. Highly recommended !!!

See What Our Customers Are Saying:

by Robert Rogers on Twintech Heating and Cooling

Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.

by Robert Mizuno on Twintech Heating and Cooling

We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!

by Ruth on Twintech Heating and Cooling

TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!

by Anna Chin on Twintech Heating and Cooling

Amazing experience with TwinTech Heating & Cooling! Their team was professional, knowledgeable, and efficient from start to finish. They installed my new furnace quickly and left everything spotless. The technicians took the time to explain everything and made sure I was comfortable with the system before they left. Great customer service and fair pricing. I highly recommend them for anyone needing HVAC services!

by Connor Agnew on Twintech Heating and Cooling

Great experience all around. Bob was sharp and easy to talk to, and Greg handled the installation perfectly. Would hire them again in a heartbeat.

Amana Heat Pump Installation in Toronto

  • SUBMITTED BY:
  • TWINTECH HEATING & COOLING
  • - May 30, 2025

If you're a homeowner in Toronto looking to enhance energy efficiency and indoor comfort, installing an Amana heat pump could be the perfect solution. Renowned for their durability, energy savings, and year-round performance, Amana heat pumps

Read More

Is My Furnace a Fire Hazard to My Home?

  • SUBMITTED BY:
  • TWINTECH HEATING & COOLING
  • - October 12, 2024

As the weather cools, many homeowners begin relying on their furnaces to keep their homes warm and comfortable. However, a malfunctioning or poorly maintained furnace can pose a fire hazard to your home. Here are key factors to consider to ensure you

Read More

Is My Air Conditioner Working?

  • SUBMITTED BY:
  • TWINTECH HEATING & COOLING
  • - June 11, 2024

To determine if your air conditioner is working properly, you can follow these steps: 1. Check the Thermostat: Ensure that the thermostat is set to "cool" mode. Make sure the temperature setting is lower than the current room tem

Read More

Is it normal to use aluminium tubing with external condenser units?

  • SUBMITTED BY:
  • TWINTECH HEATING & COOLING
  • - April 10, 2023

I'm a engineer by trade, and my A/C system just got started up for the first time since last spring here in AZ, noticed I wasn't getting cooling, went to check the external unit and the sound from the compressor was hollow and now it echoes.

Read More