Durham Region Air Conditioning Repair, Service and Installation
Armstrong Air is the professional's choice in home heating & cooling. Including oil & gas furnaces, air conditioners, heat pumps, package units & air handlers.
CODE: E105.
RESULT: Device communication problem - No other devices on RS BUS (Communicating systems only).
FIX: Equipment is unable to communicate indicates numerous message errors. In most cases errors are related to electrical noise. Make sure high voltage power is separated from RSBus. Check for mis-wired and/or loose connections between the stat, indoor unit and outdoor unit. Check for a high voltage source of noise close to the system. Fault clears after communication is restored.
RESULT: Device communication problem - No other devices on RS BUS (Communicating systems only).
FIX: Equipment is unable to communicate indicates numerous message errors. In most cases errors are related to electrical noise. Make sure high voltage power is separated from RSBus. Check for mis-wired and/or loose connections between the stat, indoor unit and outdoor unit. Check for a high voltage source of noise close to the system. Fault clears after communication is restored.
CODE: E110.
RESULT: Low line voltage.
FIX: Line Voltage low (Voltage tower than nameplate rating). Check power line voltage and correct. Alarm clears 5 seconds after fault recovered.
RESULT: Low line voltage.
FIX: Line Voltage low (Voltage tower than nameplate rating). Check power line voltage and correct. Alarm clears 5 seconds after fault recovered.
CODE: E111.
RESULT: Line voltage polarity reversed.
FIX: Reverse line power voltage wiring. System resumes normal operation 5seconds after fault recovered.
RESULT: Line voltage polarity reversed.
FIX: Reverse line power voltage wiring. System resumes normal operation 5seconds after fault recovered.
CODE: E112.
RESULT: Ground not detected.
FIX: System shuts down. Provide proper earth ground. System resumes normal operation 5 seconds after fault recovered.
RESULT: Ground not detected.
FIX: System shuts down. Provide proper earth ground. System resumes normal operation 5 seconds after fault recovered.
CODE: E113.
RESULT: High line voltage.
FIX: Line Voltage high (Voltage higher than nameplate rating). Provide power voltage within proper range. System resumes normal operation 5seconds after fault recovered.
RESULT: High line voltage.
FIX: Line Voltage high (Voltage higher than nameplate rating). Provide power voltage within proper range. System resumes normal operation 5seconds after fault recovered.
CODE: E114.
RESULT: Line voltage frequency out of range.
FIX: No 60 Hertz power. Check voltage and line power frequency. Correct voltage and frequency problems. System resumes normal operation 5seconds after fault recovered.
RESULT: Line voltage frequency out of range.
FIX: No 60 Hertz power. Check voltage and line power frequency. Correct voltage and frequency problems. System resumes normal operation 5seconds after fault recovered.
CODE: E115.
RESULT: Low 24V.
FIX: 24 Volt Power high (Range is 18 to 30 Volts). Check and correct voltage. Check for additional power robbing equipment connected to system. May require installation of larger VA transformer to be installed in furnace/air handler. Clears after fault recovered.
RESULT: Low 24V.
FIX: 24 Volt Power high (Range is 18 to 30 Volts). Check and correct voltage. Check for additional power robbing equipment connected to system. May require installation of larger VA transformer to be installed in furnace/air handler. Clears after fault recovered.
CODE: E116.
RESULT: High 24V.
FIX: 24 Volt Power high (Range is 18 to 30 Volts) Check and correct voltage. Check for proper line voltage (120V 240V etc) to equipment. Clears when control senses proper voltage.
RESULT: High 24V.
FIX: 24 Volt Power high (Range is 18 to 30 Volts) Check and correct voltage. Check for proper line voltage (120V 240V etc) to equipment. Clears when control senses proper voltage.
CODE: E117.
RESULT: Poor ground detected (Warning only).
FIX: Provide proper grounding for unit. Check for proper earth ground to the system. Warming only will clear 30 seconds after fault recovered.
RESULT: Poor ground detected (Warning only).
FIX: Provide proper grounding for unit. Check for proper earth ground to the system. Warming only will clear 30 seconds after fault recovered.
CODE: E120.
RESULT: Unresponsive device (Communicating systems only).
FIX: Usually caused by delay in outdoor unit responding to indoor unit poling. Recycle power. Check all wiring connections. Cleared after unresponsive device responds to any inquiry.
RESULT: Unresponsive device (Communicating systems only).
FIX: Usually caused by delay in outdoor unit responding to indoor unit poling. Recycle power. Check all wiring connections. Cleared after unresponsive device responds to any inquiry.
CODE: E124.
RESULT: Active communicating thermostat signal missing for more than 3 minutes (Communicating systems only).
FIX: Equipment lost communication with the thermostat. Check four wiring connections, ohm wires, and cycle power at the thermostat. Alert stops all services and waits for heart beat message from thermostat (subnet controller). Cleared after valid thermostat (subnet) message is received.
RESULT: Active communicating thermostat signal missing for more than 3 minutes (Communicating systems only).
FIX: Equipment lost communication with the thermostat. Check four wiring connections, ohm wires, and cycle power at the thermostat. Alert stops all services and waits for heart beat message from thermostat (subnet controller). Cleared after valid thermostat (subnet) message is received.
CODE: E125.
RESULT: Control failed self check, internal error, failed hardware. Will restart if error recovers, Integrated control not communicating Covers hardware errors (flame sense circuit faults, pin shorts, etc).
FIX: Hardware problem on the control. Cycle power on control. Replace if problem prevents service and is persistent. Cleared 300 seconds after fault recovered.
RESULT: Control failed self check, internal error, failed hardware. Will restart if error recovers, Integrated control not communicating Covers hardware errors (flame sense circuit faults, pin shorts, etc).
FIX: Hardware problem on the control. Cycle power on control. Replace if problem prevents service and is persistent. Cleared 300 seconds after fault recovered.
CODE: E126.
RESULT: Control internal communication problem.
FIX: Hardware problem on the control. Cycle power on control. Replace if problem prevents service and is persistent. Cleared 300 seconds after fault recovered.
RESULT: Control internal communication problem.
FIX: Hardware problem on the control. Cycle power on control. Replace if problem prevents service and is persistent. Cleared 300 seconds after fault recovered.
CODE: E131.
RESULT: Corrupted control parameters (Verify configuration of system) (Communicating systems only).
FIX: Reconfigure the system. Replace control if heating or cooling is not available. Only applicable in the communicating mode not in startup. Exit from Commissioning and Execute Se+ factory Default mode. Control will still operate on default parameter settings.
RESULT: Corrupted control parameters (Verify configuration of system) (Communicating systems only).
FIX: Reconfigure the system. Replace control if heating or cooling is not available. Only applicable in the communicating mode not in startup. Exit from Commissioning and Execute Se+ factory Default mode. Control will still operate on default parameter settings.
CODE: E180.
RESULT: Outdoor air temperature sensor failure. Only shown if shorted or out of range (Communicating systems only).
FIX: Compare outdoor sensor resistance to temperature resistance chartsin unit installation instructions. Replace sensor pack if necessary. At beginning of (any) configuration, furnace or air handler control will sense outdoor air and discharge air temperature sensor(s) If detected (reading in range), appropriate feature will be set as installed and that could be seen in 'About' screen. In normal operation after control recognizes sensors, alarm will be sent if valid temperature reading is lost. To get rid of setting and alarm, redo configuration and make sure that temperature sensor is marked as not installed in indoor Unit 'About' screen. When indoor unit control is replaced thermostat will 'tell' new control if temperature sensor is in system or not. Clears 30 seconds after fault recovered.
RESULT: Outdoor air temperature sensor failure. Only shown if shorted or out of range (Communicating systems only).
FIX: Compare outdoor sensor resistance to temperature resistance chartsin unit installation instructions. Replace sensor pack if necessary. At beginning of (any) configuration, furnace or air handler control will sense outdoor air and discharge air temperature sensor(s) If detected (reading in range), appropriate feature will be set as installed and that could be seen in 'About' screen. In normal operation after control recognizes sensors, alarm will be sent if valid temperature reading is lost. To get rid of setting and alarm, redo configuration and make sure that temperature sensor is marked as not installed in indoor Unit 'About' screen. When indoor unit control is replaced thermostat will 'tell' new control if temperature sensor is in system or not. Clears 30 seconds after fault recovered.
CODE: E200.
RESULT: Hard Lock out - Rollout circuit open or previously open.
FIX: Correct cause of rollout trip or replace flame rollout switch. Test furnace operation. Cleared after fault recovered.
RESULT: Hard Lock out - Rollout circuit open or previously open.
FIX: Correct cause of rollout trip or replace flame rollout switch. Test furnace operation. Cleared after fault recovered.
CODE: E201.
RESULT: Indoor blower/communication failure. Unable to communicate with blower motor.
FIX: Indoor blower communication failure including power outage. Lost communication with indoor blower motor. Possible causes: motor not powered, loose wiring. Problem may be on control or motor side. Cleared after fault recovered.
RESULT: Indoor blower/communication failure. Unable to communicate with blower motor.
FIX: Indoor blower communication failure including power outage. Lost communication with indoor blower motor. Possible causes: motor not powered, loose wiring. Problem may be on control or motor side. Cleared after fault recovered.
CODE: E202.
RESULT: Indoor blower motor mismatch - indoor motor horsepower does not match unit capacity.
FIX: Incorrect appliance capacity code selected. Check for proper configuring under Unit Size Code for Furnace/Air Hander on configuration guide or in installation instructions. Cleared after the correct match is detected following a reset. (Remove thermostat from system while applying power and reprogramming).
RESULT: Indoor blower motor mismatch - indoor motor horsepower does not match unit capacity.
FIX: Incorrect appliance capacity code selected. Check for proper configuring under Unit Size Code for Furnace/Air Hander on configuration guide or in installation instructions. Cleared after the correct match is detected following a reset. (Remove thermostat from system while applying power and reprogramming).
CODE: E203.
RESULT: Appliance capacity size is NOT programmed. Invalid unit codes. Refer to configuration flow chart.
FIX: No appliance capacity code selected. Check for proper configuring under Unit Size Codes for Furnace on configuration guide or in installation instruction. Critical Alert Cleared after valid unit code is read following a reset (remove thermostat from system while applying power and reprogramming).
RESULT: Appliance capacity size is NOT programmed. Invalid unit codes. Refer to configuration flow chart.
FIX: No appliance capacity code selected. Check for proper configuring under Unit Size Codes for Furnace on configuration guide or in installation instruction. Critical Alert Cleared after valid unit code is read following a reset (remove thermostat from system while applying power and reprogramming).
CODE: E204.
RESULT: Gas valve mis-wired.
FIX: Check gas valve operation and wiring. Clears when repaired control.
RESULT: Gas valve mis-wired.
FIX: Check gas valve operation and wiring. Clears when repaired control.
CODE: E205.
RESULT: Gas valve control relay contact shorted.
FIX: Check wiring on control and gas valve. If wiring is correct replace control.
RESULT: Gas valve control relay contact shorted.
FIX: Check wiring on control and gas valve. If wiring is correct replace control.
CODE: E206.
RESULT: Gas valve second stage relay failure.
FIX: Furnace will operate on 1st stage for remainder of the heating demand. Will clear after fault recovered. If unable to operate 2nd stage replace control.
RESULT: Gas valve second stage relay failure.
FIX: Furnace will operate on 1st stage for remainder of the heating demand. Will clear after fault recovered. If unable to operate 2nd stage replace control.
CODE: E207.
RESULT: Hot surface igniter sensed open - Refer to troubleshooting.
FIX: Measure resistance of hot surface igniter. Replace if open or not within specified range found in 10M. Resumes normal operation after fault is cleared.
RESULT: Hot surface igniter sensed open - Refer to troubleshooting.
FIX: Measure resistance of hot surface igniter. Replace if open or not within specified range found in 10M. Resumes normal operation after fault is cleared.
CODE: E223.
RESULT: Low pressure switch failed open.
FIX: Check pressure (inches W.C) of low pressure switch closing on heat call. Measure operating pressure (inches w.c.). Inspect vent and combustion air inducer for correct operation and restriction. Resumes normal operation after fault is cleared.
RESULT: Low pressure switch failed open.
FIX: Check pressure (inches W.C) of low pressure switch closing on heat call. Measure operating pressure (inches w.c.). Inspect vent and combustion air inducer for correct operation and restriction. Resumes normal operation after fault is cleared.
CODE: E224.
RESULT: Low pressure switch failed closed. Refer to troubleshooting.
FIX: Check pressure (inches W.C) of low pressure switch closing on heat call. Measure operating pressure (inches w.c.). Inspect vent and combustion air inducer for correct operation and restriction. Resumes normal operation after fault is cleared.
RESULT: Low pressure switch failed closed. Refer to troubleshooting.
FIX: Check pressure (inches W.C) of low pressure switch closing on heat call. Measure operating pressure (inches w.c.). Inspect vent and combustion air inducer for correct operation and restriction. Resumes normal operation after fault is cleared.
CODE: E225.
RESULT: High pressure switch failed open. Refer to troubleshooting.
FIX: Check pressure(inches W.C) of high pressure switch closing on heatcall. Measure operating pressure (inches w.c. Inspect vent and combustion air inducer for correct operation and restriction Resumes normal operation after fault is cleared.
RESULT: High pressure switch failed open. Refer to troubleshooting.
FIX: Check pressure(inches W.C) of high pressure switch closing on heatcall. Measure operating pressure (inches w.c. Inspect vent and combustion air inducer for correct operation and restriction Resumes normal operation after fault is cleared.
CODE: E226.
RESULT: High pressure switch failed closed. Refer to troubleshooting.
FIX: Check operation of high pressure closing on heat call. Measure operating pressure (inches w.c.). Inspect vent and combustion air inducer for correct operation and restriction. Resumes normal operation after fault is cleared.
RESULT: High pressure switch failed closed. Refer to troubleshooting.
FIX: Check operation of high pressure closing on heat call. Measure operating pressure (inches w.c.). Inspect vent and combustion air inducer for correct operation and restriction. Resumes normal operation after fault is cleared.
See What Our Customers Are Saying:
Jan 1, 2015
Thank you for your attention to detail regarding my purchase of a new air conditioner. Twintech arrived at the appointed time and were totally professional on the installation process completing the job quickly. PS thanks for the assistance applying for the government rebate
Jan 1, 2015
Dave and the guys from Twintech did a great job of installing my AC. They came on time did a nice neat job and cleaned up after themselves! Do not waste your time call Twintech first.
Jan 1, 2015
My AC unit was not working at all and our furnace that was still working but not giving us any trouble was over 15 years old. So I had 3 heating companies come out to give us a quote on replacing both the AC and the furnace at the same time. Two companies right away recommended that I replace both units simply because they were old. Dave from twintech however suggested that we save some money and replace the AC only because it seemed to him that the furnace was still in great shape and was running fine. He told us that he would have his technicians inspect the furnace thoroughly when they had it apart to install the AC. My husband was at home when the furnace was apart and was very impressed when the tech took him downstairs to personally show him that the furnace was in excellent working condition. He also cleaned the furnace at no extra charge. So now I have an honest heating and AC company that I can highly recommend to other home owners. Great job Thank You!
Jan 1, 2015
I had made the decision to replace my furnace and AC earlier this year. After meeting with several HVAC contractors I decided to go with Dave and his company. Dave was on time, polite, friendly and very professional. He took the time to answer all my questions and to explain the scope of work that would be required to do the job. The technicians arrived on time did a professional installation and completed the job on schedule. They respected my home by putting down vinyl runners to protect my floors and did a very thorough clean up. Im very pleased with my decision to go with Dave and his team. I would highly recommend them to anyone who is considering upgrading their furnace and air conditioner.
Jan 1, 2015
I have no problem in recommending Dave and the TWINTECH team to any home owner who is looking for quality heating and AC products and expert service.
Jan 1, 2015
Dave was great in helping me get the proper units for my property, as well as getting them installed. The installers arrived when they said they would, and completed the project on time, and professionally. If I needed another furnace, I would use Dave again.
Jan 1, 2015
I have known Greg and Grant Dainty for many years and have used their company for my house and business. I recommended them also for my parents and sister and they all have been very satisfied with the quality of work for a reasonable price. I just recently had them install a new HVAC system in an older house and was very pleased with their work. Craig in Pickering. After meeting with various heating and air conditioning contractors I was referred to Twin Tech Heating and Cooling through a family member. Greg and Grant arrived at my home and provided me with an estimate and a plan as to how they were going to remove and replace my furnace and air conditioner. On the day of install Greg and Grant arrived at my home on time and were very professional and extremely courteous as to any questions or concerns that I had. The removal and install was truly professional and the attention to detail was exactly what I was looking for. Ive seen many installs from other contractors and I couldnt be any happier to have had such a clean looking install. The sheet metal work, ducting and venting all look fantastic. Upon completion Greg and Grant left me feeling extremely happy and very fortunate of a job well done. Thanks again Twin Tech!!
Jan 1, 2015
My old furnace had finally broken down for the last time when contacted twintech to have a new furnace installed They were prompt, knowledgeable and very reasonably priced. They did such a great job i tell all my friends and family about this company.
Jan 1, 2015
To whom it may concern, I recently had TwinTech (Greg and Grant Dainty) replace my furnace and service both my gas fireplaces and air conditioning unit. They were professional, courteous and very fair in their pricing. I would gladly recommend TwinTech to anyone needing work done. I can be contacted at 905-626-XXXX.
Jan 1, 2015
My Fiancé and I have relied on Twintech Heating and Cooling now for the better part of the last 10 years. In that time, Greg has installed a furnace, an air conditioner, and a heat-pump at our residence in Toronto. In each instance Greg and his team were a pleasure to deal with. They were courteous and professional throughout the whole process and the quality of their work is first rate. Our experiences have always been extremely positive and we have referred his services numerous times to our friends and family. Without hesitation, I would recommend Greg and TwinTech Heating and Cooling to anyone looking to service or replace their existing heat/AC equipment