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Durham Region Air Conditioning Repair, Service and Installation

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The flashing LEDs on your furnace will correspond to a specific fault code that is shown here on their diagnostic chart.


Each of the following status codes is a two digit number with the first digit determined by number of flashes of the YELLOW L.E.D. and the second digit determined by number of flashes of the GREEN L.E.D.


If status code recall is needed, do not remove power or blower door. Briefly remove and then reconnect one main limit wire to display stored status code.


To initiate the component test sequence, shut OFF the room thermostat or disconnect the "R" thermostat lead. Briefly short the TEST terminal to the "COM24V" terminal. Status LED will flash code and then turn ON the inducer motor. The inducer motor will run for the entire component test. The hot surface ignitor, blower motor-heat speed and blower motor-cool speed will be turned ON for 10-15 seconds each. Gas Valve and humidifier will not be turned on.


CODE: CONTINUOUS OFF
RESULT: Check for 115VAC at L1 and L2, and 24VAC at SEC-1 and SEC-2

CODE: CONTINUOUS ON
RESULT: Control has 24VAC power

CODE: RAPID FLASHING
RESULT: Line voltage (115VAC) polarity reversed.
FIX: If twinned, refer to twinning kit instructions.

CODE: 1-1
RESULT: NO PREVIOUS CODE
FIX: Stored status codes are erased when power (115VAC or 24VAC) to control is interrupted or 48 hours after each fault is cleared.

CODE: 1-2
RESULT: BLOWER ON AFTER POWER UP (115VAC or 24VAC)
FIX: Blower runs for 90 seconds, if unit is powered up during a call for heat (R-W closed)

CODE: 1-3
RESULT: LIMIT OR FLAME ROLL-OUT SWITCH LOCKOUT
FIX: Control will auto reset after 3 hours. Reset switch or replace fuse link.

CODE: 1-4
RESULT: IGNITION LOCKOUT- Control will auto-reset after three hours.

CODE: 2-1
RESULT: GAS HEATINGING LOCKOUT
FIX: Control will NOT auto reset. Check for: *Mis-wired gas valve *Defective control (Valve relay)

CODE: 2-2
RESULT: ABNORMAL FLAME-PROVING SIGNAL
FIX: Flame is proved while gas valve is de-energized. Inducer will run until fault is cleared. Check for: *Leaky gas valve *Stuck open gas valve

CODE: 2-3
RESULT: PRESSURE SWITCH DID NOT OPEN
FIX: Check for: * Obstructed pressure switch *Pressure switch stuck.

CODE: 2-4
RESULT: SECONDARY VOLTAGE FUSE IS OPEN
FIX: Check for: *Short circuit in secondary voltage (24VAC) wiring.

CODE: 3-1
RESULT: PRESSURE, DRAFT SAFEGUARD, AUX-LIMIT SWITCH (when used*) OR BLOCKED VENT SWITCH (when used) DID NOT CLOSE OR REOPENED (DOWNFLOW ONLY)
FIX: If open longer than five minutes, inducer shuts off for 15 minutes before retry. Check for: - Proper vent sizing - Defective inducer motor - Low inducer voltage (115VAC) - Defective blower motor or capacitor - Restricted vent - Excessive wind - Defective pressure switch - Inadequate combustion air supply - Disconnected or obstructed pressure tubing If it opens after trial for ignition period, blower will come on for 90 second recycle delay,

CODE: 3-3
RESULT: LIMIT OR FLAME ROLL-OUT SWITCH IS OPEN
FIX: If open longer than 3 minutes, code changes to lockout #13. Flame roll-out switch requires manual reset. Check for: - Defective blower motor or capacitor - Dirty filter or restricted duct system - Loose blower wheel - Defective switch or connections - Inadequate combustion air supply (Flame roll-out switch or fuse link open) - Open Flame Roll-out Switch or fuse link. Manual reset or replace.

CODE: 3-4
RESULT: IGNITION PROVING FAILURE
FIX: Control will try three more times before lockout #14 occurs. If flame signal lost during blower on-delay period, blower will come on for 90 second recycle delay. Check for: - Control ground continuity - Flame sensor must not be grounded - Oxide buildup on flame sensor (clean with fine steel wool) - Proper flame sense microamps (.5 microamps D.C. min., 4.0 - 6.0 nominal). - Gas valve defective or gas valve turned off - Manual valve shut-off - Defective Hot Surface Ignitor - Low inlet gas pressure - Inadequate flame carryover or rough ignition - Green wire MUST be connected to furnace sheet metal.


See What Our Customers Are Saying:

by Ian, Toronto on Twintech Heating and Cooling

The term excellent or incredible does not seem high enough praise for the Twintech Heating and cooling company that recently replaced our 15 year old furnace. To start with, the response from Dave at Twintech to our original pricing request was the quickest and most professional of the 5 prices we received which included two of the primary natural gas providers. The Twintech pricing was the most competitive by a considerable margin.
We had Dave visit our home to confirm all pricing which he did and scheduled us for next day installation which was not offered my the majority of the other providers.
The installation; the team arrived on time and provided coverings to all of the hardwood flooring and stairs and proceeded with the removal and reinstallation of the new furnace, the workers predicated six hours and were completed in five hours. I have to mention how courteous and polite the workers were each time we interacted with them from start to finish.
The final result was amazing, all materials were cleaned up and removed from the house and the workmanship very impressive.
One feature that really stood out for me which shows a high level of professionalism was that we had various condensation hoses from the furnace , humidifier and an air filtration unit meeting at the one drain, the installation crew ran PVC tubing including elbows along two sides of the furnace to guide the hoses into one PVC tube at the drain, it looks great!
When the install was completed and tested the Twintech technician guided us through the features and recommendation's for care of the new furnace.
We highly recommend Twintech to anyone for the outstanding service provided to us.

by Stephen, Pickering on Twintech Heating and Cooling

I didn't hesitate to call Twintech in for a 2nd time as they did an outstanding job installing my new furnace last year. This time my 18 year old air conditioner was on its last legs. Greg and the team are top notch, highly skilled technicians. The job was executed in a timely and professional manner. Greg was extremely thorough and went the extra mile to make sure everything was operating efficiently. Lastly, Dave is a true gentleman and really made the customer experience pleasurable and worry free. Always remember that good work ain't cheap and cheap work ain't good.

by Derek, Whitby on Twintech Heating and Cooling

It's so hard to find solid companies these days, but I was very pleased to find one in Twintech. Greg and his crew were very clean, respectful and professional. We were most impressed at how all the things they said they would do, were done. Sounds strange, but usually when a contractor comes to your home they say they will take care of this and that, make sure this is done, etc but when the work starts you have to constantly remind them of your previous discussions. Greg ensured every item he said he would do was done, no reminders required. The work was done right, at a fair price and on time. We will be sure to call them when our A/C unit dies (fingers crossed that's not going to happen too soon :) )

by Patrick, Toronto on Twintech Heating and Cooling

Replaced our aging hot water tank with a tankless system. Excellent work, fast efficient and clean.

Walked us through the new system and recommended maintenance schedule.

This is our second time working with TwinTech and we are very happy with the quality of their work and professionalism.

by Troy, Toronto on Twintech Heating and Cooling

Efficient work and great follow up by the team at Twin Tech. Great product and communication.

by Peter, Pickering on Twintech Heating and Cooling

On coldest night of the year our furnace quit. At 8:40 in the morning Greg arrived and gave us a diagnosis and a recommendation. By 2:30 we had a new furnace and were warm again. Great company. Great customer service. Good reasonable price.

Peter, Pickering

by New Furnace Installed on Twintech Heating and Cooling

Twin tech team was very efficient and prompt. They provided a quote within hours of request and got the job done on time. No disruption to home function. We would highly recommend this team. Job well done.

by John from Toronto on Twintech Heating and Cooling

Our furnace bit the dust, and Twintech came out to troubleshoot and diagnose the problem within a couple of hours. Mitch was super helpful, patient, and answered all of our questions. When we decided to get the furnace replaced, the crew was over first thing the next morning and did a fantastic job. Not only did they complete the job in a few hours, but they cleaned up and respected our house as they went, and answered all of our follow-up questions. I've used Twintech for our HVAC needs in the past and will continue to do so. I'd recommend them to anyone, and it feels good to support a local, family-owned business.

by Ryan k on Twintech Heating and Cooling

Dave and the Twintech team were fabulous from day 1 and helped us through the process to identifying a new furnace and AC unit. This was our first time through this process and Dave did a thorough job explaining all the components and was very patience answering all our questions. Dave provided great insights and fair pricing.

The Twintech team did an awesome installation. Very clean and efficient. I would highly recommended their service.

by Louise in Scarborough on Twintech Heating and Cooling

We had a new Amana furnace installed by Twintech and we were very pleased with the installation. It is nice to have a warm house again.